https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902756#M388079 电脑总是用着用着就自动蓝屏，说是收集错误信息需要重启 Tue, 27 Nov 2018 03:11:40 GMT 星缘 2018-11-27T03:11:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902756#M388079 电脑总是用着用着就自动蓝屏，说是收集错误信息需要重启 Tue, 27 Nov 2018 03:11:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902756#M388079 星缘 2018-11-27T03:11:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902759#M388082 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/118700">@星缘</a>&nbsp; 已写:<BR />电脑总是用着用着就自动蓝屏，说是收集错误信息需要重启<HR /></BLOCKQUOTE><P>在C:\windows\minidump文件夹中的蓝屏日志文件，把日志文件发给我看看3888@hp.com</P> Tue, 27 Nov 2018 03:25:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902759#M388082 托卢 2018-11-27T03:25:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902920#M388128 <P>如果没有minidump文件夹。</P><P>请点击开始，右键计算机，选择属性。</P><P>左侧点击高级系统设置，在启动和故障恢复处点击设置，确认已勾选将事件写入系统日志，写入调试信息选择小内存转储，然后点击确定。</P><P>再观察</P> Wed, 28 Nov 2018 02:24:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/902920#M388128 548851818 2018-11-28T02:24:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903051#M388149 <P>找到了这个文件夹，但是这个文件夹里面没有任何东西的？？</P><P>&nbsp;</P> Wed, 28 Nov 2018 16:31:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903051#M388149 星缘 2018-11-28T16:31:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903558#M388281 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/15062">@托卢</a></P> <P>&nbsp;</P> <P>请帮忙～</P> Tue, 04 Dec 2018 01:53:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903558#M388281 KongL 2018-12-04T01:53:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903584#M388287 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/118700">@星缘</a>&nbsp; 已写:<BR /><P>找到了这个文件夹，但是这个文件夹里面没有任何东西的？？</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>如3楼的操作方法，可以设置在机器蓝屏时自动保存蓝屏日志文件，设置完成后如果还有蓝屏，楼主再看一下这个文件夹。</P><P>&nbsp;</P><P>如果设置完成后蓝屏，依旧没有日志文件，推荐开机按F2检测所有硬件测试，检测到硬件有问题进行维修或更换。如果硬件没问题，建议重新安装系统或开机按F11恢复系统到出厂设置之后再查看是否正常。</P> Tue, 04 Dec 2018 03:03:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903584#M388287 托卢 2018-12-04T03:03:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903645#M388293 预装正版系统的机器建议选择恢复出厂设置 操作。 Tue, 04 Dec 2018 08:16:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/903645#M388293 WDH 2018-12-04T08:16:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/904283#M388507 <P>恢复出厂设置，除了c盘的信息重新格式化之外，其他硬盘的信息会不会也被格式化？？</P><P>&nbsp;</P> Sun, 09 Dec 2018 08:48:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/904283#M388507 星缘 2018-12-09T08:48:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/904573#M388564 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/15062">@托卢</a>&nbsp;<a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/75">@WDH</a>&nbsp;<a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a></P> <P>&nbsp;</P> <P>请帮忙~</P> Tue, 11 Dec 2018 04:26:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/904573#M388564 KongL 2018-12-11T04:26:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/904576#M388567 <P>要看楼主用的哪个恢复方式，如果是重置此电脑，只C盘受影响。</P> Tue, 11 Dec 2018 04:31:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ping-zen-me-jie-jue/m-p/904576#M388567 托卢 2018-12-11T04:31:09Z