https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/910069#M390149 <P>机器给您自带了HP Client security 软件的，您可以试试用这个来设置指纹的。</P> Fri, 25 Jan 2019 09:25:50 GMT 大耀耀 2019-01-25T09:25:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/907604#M389512 <P>在windows hello设置界面录入指纹的时候怎么按都没有反应。无论我从上下左右哪个方向触摸、按压、滑动都没有反应。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="貌似驱动也没有问题" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33891i19A2EB6A0BE97E69/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="貌似驱动也没有问题" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">貌似驱动也没有问题</span></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="在这个界面卡住，无论怎么搞都没法进入下一步" style="width: 498px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33890iCCB6EB86E61890BE/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="在这个界面卡住，无论怎么搞都没法进入下一步" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">在这个界面卡住，无论怎么搞都没法进入下一步</span></span></P> Sat, 05 Jan 2019 14:18:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/907604#M389512 enka 2019-01-05T14:18:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/907605#M389513 <P>你是新开机器录入指纹失败还是使用过的机器？如果是使用过的机器试试看下面的方法：</P><P>&nbsp;</P><P><SPAN class="">1.</SPAN><SPAN>系统服务的缺失会导致windows hello的指纹录入问题，如果有安装优化查杀软件，查看软件的优化项目列表，找到所有系统服务，将优化的服务项目还原。</SPAN></P><P><SPAN>2.</SPAN><SPAN>查看</SPAN><SPAN>windows firewall</SPAN><SPAN>是否是正常开启的状态。</SPAN></P><P><SPAN>3.</SPAN><SPAN>右键网络连接图标，选择</SPAN><SPAN>“</SPAN><SPAN>打开网络和共享中心</SPAN><SPAN>”</SPAN><SPAN>，点击现在连接的网络名称，打开网络状态窗口，单击</SPAN><SPAN>“</SPAN><SPAN>属性</SPAN><SPAN>”</SPAN><SPAN>，在网络属性窗口中双击</SPAN><SPAN>“Internet</SPAN><SPAN>协议版本</SPAN><SPAN>4“</SPAN><SPAN>，将</SPAN><SPAN>DNS</SPAN><SPAN>服务器手动设置为</SPAN><SPAN>”4 2 2 2“</SPAN><SPAN>和</SPAN><SPAN>”4 2 2 1“</SPAN><SPAN>，单击确定。或者是“</SPAN><SPAN>8 8 8 8</SPAN><SPAN>”和“</SPAN><SPAN>8 8 4 4</SPAN><SPAN>”。</SPAN></P> Sat, 05 Jan 2019 14:42:48 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/907605#M389513 elvis 2019-01-05T14:42:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/907611#M389514 <P>新机子录入失败。另外……指纹录入应该是本地确认之后再上传吧？现在我这里似乎是本地就没识别得了吧。</P> Sat, 05 Jan 2019 14:53:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/907611#M389514 enka 2019-01-05T14:53:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/910069#M390149 <P>机器给您自带了HP Client security 软件的，您可以试试用这个来设置指纹的。</P> Fri, 25 Jan 2019 09:25:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/spectre-x360-deWindows-hello-zhi-wen-lu-ru-wu-xiao/m-p/910069#M390149 大耀耀 2019-01-25T09:25:50Z