https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926349#M394972 <P>我之前遇到了，这个红外驱动只支持1803，其他版本全都不行</P> Mon, 03 Jun 2019 13:57:56 GMT Ruenko 2019-06-03T13:57:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926183#M394921 <P>x360重装了系统，现在红外摄像头没办法被识别,试过了以下卸载装备重装驱动的办法，也没有被识别到。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36793i65A4A40246B1C4EF/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36794i3AD2C80AF47C8683/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P><P>请问怎么激活呢？</P> Mon, 03 Jun 2019 01:38:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926183#M394921 VINCENTCHUNG 2019-06-03T01:38:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926188#M394926 <P>设备管理器-摄像头下面有两个摄像头设备吗？</P><P>&nbsp;</P><P>现在系统是什么版本，有没有在摄像头设备上点右键更新驱动程序，让Windows搜索驱动下载安装。</P> Mon, 03 Jun 2019 01:57:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926188#M394926 托卢 2019-06-03T01:57:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926189#M394927 <P>只检测到一个摄像头：HP TrueVision FHD RGB-IR</P><P>试过右键更新，显示已经是最新的驱动了</P> Mon, 03 Jun 2019 02:02:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926189#M394927 VINCENTCHUNG 2019-06-03T02:02:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926190#M394928 <P>系统现在是windows 10 专业版x64</P> Mon, 03 Jun 2019 02:07:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926190#M394928 VINCENTCHUNG 2019-06-03T02:07:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926191#M394929 <P>如果是消费类笔记本电脑，试试关机，按住Win+V不松手，按电源开关开机，直到屏幕出现CMOS RESET，然后按回车进系统，再看看能不能识别到摄像头。</P> Mon, 03 Jun 2019 02:15:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926191#M394929 托卢 2019-06-03T02:15:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926200#M394932 <P>尝试了3次，Windows hello还是没有识别到</P> Mon, 03 Jun 2019 02:42:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926200#M394932 VINCENTCHUNG 2019-06-03T02:42:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926207#M394936 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/124663">@VINCENTCHUNG</a>&nbsp; 已写:<BR /><P>尝试了3次，Windows hello还是没有识别到</P><HR /></BLOCKQUOTE><P>重新安装系统吧，然后仅安装驱动试试。</P> Mon, 03 Jun 2019 03:15:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926207#M394936 托卢 2019-06-03T03:15:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926332#M394963 <P>还是系统问题，去售后安装一下系统吧。</P> Mon, 03 Jun 2019 10:42:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926332#M394963 海滨之旅 2019-06-03T10:42:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926344#M394970 <P>开始→设置→更新和安全→Windows更新，检查更新，多点几次，确认系统已经没有更新需要安装。</P> Mon, 03 Jun 2019 12:38:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926344#M394970 548851818 2019-06-03T12:38:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926349#M394972 <P>我之前遇到了，这个红外驱动只支持1803，其他版本全都不行</P> Mon, 03 Jun 2019 13:57:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926349#M394972 Ruenko 2019-06-03T13:57:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926727#M395068 <P>您好</P><P>&nbsp;</P><P>只能是建议您多长时更换一下系统版本进行安装试试看。</P> Thu, 06 Jun 2019 08:02:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/x360zhong-zhuang-le-xi-tong-xian-zai-hong-wai-she-xiang-tou-mei-ban-fa-bei-shi-bie/m-p/926727#M395068 Hou-YJ 2019-06-06T08:02:16Z