https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949295#M401675 <P>HP ZHAN 66 Pro 14 G3&nbsp;重装win10&nbsp;专业工作站版 1909 （内部版本号18363.476）</P><P>&nbsp;</P><P>发现触摸板无法使用，已使用windows update更新所有可更新补丁及驱动等。</P><P>&nbsp;</P><P>也在惠普官网搜寻相关driver，发现这个款式在官网没有synaptics touch pad或者叫鼠标的驱动。</P><P>&nbsp;</P><P>而且HP ZHAN 66 Pro 14 G2或者更低版本的驱动也不兼容。</P><P>&nbsp;</P><P>网上找到的相关的synaptics touch pad的驱动也不适用。</P><P>&nbsp;</P><P><STRONG>现缺乏HP ZHAN 66 Pro 14 G3&nbsp; synaptics touch pad的驱动</STRONG></P> Thu, 21 Nov 2019 01:35:48 GMT QQending 2019-11-21T01:35:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949295#M401675 <P>HP ZHAN 66 Pro 14 G3&nbsp;重装win10&nbsp;专业工作站版 1909 （内部版本号18363.476）</P><P>&nbsp;</P><P>发现触摸板无法使用，已使用windows update更新所有可更新补丁及驱动等。</P><P>&nbsp;</P><P>也在惠普官网搜寻相关driver，发现这个款式在官网没有synaptics touch pad或者叫鼠标的驱动。</P><P>&nbsp;</P><P>而且HP ZHAN 66 Pro 14 G2或者更低版本的驱动也不兼容。</P><P>&nbsp;</P><P>网上找到的相关的synaptics touch pad的驱动也不适用。</P><P>&nbsp;</P><P><STRONG>现缺乏HP ZHAN 66 Pro 14 G3&nbsp; synaptics touch pad的驱动</STRONG></P> Thu, 21 Nov 2019 01:35:48 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949295#M401675 QQending 2019-11-21T01:35:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949298#M401676 <P>我还尝试用驱动精灵/鲁大师/glary utilities/driver doc等去匹配相关驱动，但是也无法找到。</P> Thu, 21 Nov 2019 01:38:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949298#M401676 QQending 2019-11-21T01:38:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949300#M401677 <P>新装了系统? 升级了1909?<BR /><BR />品牌机不要用第三方驱动工具。用下面的惠普工具，我试过新装系统有同样情况，更新后好用。<BR /><BR />HP Image Assistant (HPIA)下载<BR /><A href="http://h30318.www3.hp.com/pub/softpaq/sp99501-100000/sp99899.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp99501-100000/sp99899.exe</A><BR /><BR />参考下面附件使用过程<BR /><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/401272/1/HPIA2.zip" target="_blank">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/401272/1/HPIA2.zip</A><BR /><BR />附件是用问题步骤记录器记录的，解压缩是mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Thu, 21 Nov 2019 01:42:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949300#M401677 y2kim 2019-11-21T01:42:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949301#M401678 <P>实乃无奈之举，因为hp官方没有给出这款的触摸板驱动，但是比如上一代g2是有的，但是并不适用，您的方法我先试试。&nbsp; 至于第三驱动管理，根本检测不到这款触摸板可适用的驱动=。=</P> Thu, 21 Nov 2019 01:45:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949301#M401678 QQending 2019-11-21T01:45:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949315#M401682 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Snipaste_2019-11-21_10-55-04.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40454i691CB842DB5D374B/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2019-11-21_10-55-04.png" alt="Snipaste_2019-11-21_10-55-04.png" /></span></P><P>通过HP Image Assistant安装这个HP Hotkeys Support解决了这个问题。</P><P>目前HP Image Assistant的确不适配1909，由于我之前是1903升级到的1909，卸载即可。</P><P>如果直接用1909的镜像安装可能就尴尬了。</P><P>由于这个镜像是从hp（非中国）的ftp服务器下载，所以不配置代理龟速……花费了比较多的时间。</P><P>&nbsp;</P><P>再次感谢。</P><P>现在windows设备内也可以看到相关的触目板设置项了</P> Thu, 21 Nov 2019 03:00:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949315#M401682 QQending 2019-11-21T03:00:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949809#M401822 <P><SPAN>这个问题请参考这篇文章：</SPAN></P> <P><SPAN><A href="https://support.hp.com/cn-zh/document/c06503239" target="_blank" rel="noopener">HP EliteBook 8xx G6、ZBook 14u G6 MWS、ZHAN 66 Pro G3 笔记本电脑 - 触控板和触控屏无法正常工作</A></SPAN></P> Wed, 27 Nov 2019 07:28:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/949809#M401822 548851818 2019-11-27T07:28:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/1146632#M444275 <P>您好 我是HP ZHAN 66 Pro 14 G4 点击下载链接显示无法安全下载怎么办呢？</P> Wed, 23 Feb 2022 12:27:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/1146632#M444275 zzyhhhh 2022-02-23T12:27:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/1147061#M444381 <P>应该会有继续的提示或者您换个浏览器</P> Fri, 25 Feb 2022 03:33:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-Pro-14-G3-wu-fa-shi-yong-chu-mo-ban-que-qu-dong/m-p/1147061#M444381 Chen_long 2022-02-25T03:33:18Z