https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin-dan-shi-er-ji-you-sheng-yin/m-p/950566#M402082 <P>扬声器没有声音但是耳机有声音，尝试过改默认，没用。官网下载更新驱动，更新的步骤都和微信公众号上不一样，我更新根本没有选择路径就直接更新了，然后没有下一步了。</P> Sat, 30 Nov 2019 14:05:29 GMT Ei17 2019-11-30T14:05:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin-dan-shi-er-ji-you-sheng-yin/m-p/950566#M402082 <P>扬声器没有声音但是耳机有声音，尝试过改默认，没用。官网下载更新驱动，更新的步骤都和微信公众号上不一样，我更新根本没有选择路径就直接更新了，然后没有下一步了。</P> Sat, 30 Nov 2019 14:05:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin-dan-shi-er-ji-you-sheng-yin/m-p/950566#M402082 Ei17 2019-11-30T14:05:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin-dan-shi-er-ji-you-sheng-yin/m-p/950645#M402109 <P>开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99102.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99102.exe</A></P><P>&nbsp;</P><P>选组件测试，音频，音频播放测试，运行一次，选扬声器输出</P><P>&nbsp;</P><P>如果这个测试通过，回到系统，提供下面信息</P><P>&nbsp;</P><P>开始菜单搜索“系统信息”<BR />打开系统信息程序窗口<BR />看右边<BR />系统版本号 10.0.1xxxx<BR />系统SKU<BR />看BIOS版本/日期<BR />看BIOS 模式<BR />看安全启动状态</P><P>左边点组件展开-声音设备<BR />右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里。</P> Mon, 02 Dec 2019 02:07:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin-dan-shi-er-ji-you-sheng-yin/m-p/950645#M402109 y2kim 2019-12-02T02:07:08Z