https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950716#M402142 <P><SPAN>HP Recovery&nbsp;Manager 中没有Audio Control软件的安装，所有显示的软件如图。我在Microsoft stroe中找到了hp audio control，并重新安装了。HP Recovery&nbsp;Manager 中给出的音频驱动版本是6.0.1.8397。按照您给出的步骤确实可以使软件和音频设置有效，但它仍然显示hp audio control而不是omen。另外，电脑会自动更新音频驱动，重启后又回到原来的问题，音频设置停止工作，所以没有解决，还是和原来一样</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2019-12-02 134933.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40715iAC048EAC6CA4363A/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 134933.png" alt="批注 2019-12-02 134933.png" /></span></SPAN></P> Mon, 02 Dec 2019 05:55:25 GMT 朔夜子 2019-12-02T05:55:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950665#M402119 <P>realtek驱动版本如图一，不插耳机时，在hp audio switch 中点击 音频控制设置 ，正常弹出设置窗口，如图二。</P><P>此时插入耳机，弹出Realtek音频管理器已停止工作，如图三、四。</P><P>然后点击调试，异常如图五。</P><P>就算不提前打开音频控制设置，在插入耳机的状态下点音频控制设置也是打不开图二那个窗口的。并且，插入耳机时麦克风没有用。</P><P>图六的三个驱动我都试过了，存在相同问题，插入耳机时音频控制设置停止工作。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图一" style="width: 462px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40691i8B0E863B0D97D49A/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 110727.png" alt="图一" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图一</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图二" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40693iA5F03435EB92076A/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 110119.png" alt="图二" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图二</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图三" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40692i88C6A234D6DF316E/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 110142.png" alt="图三" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图三</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图四" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40694i3B8B43F78B96F114/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 110159.png" alt="图四" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图四</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图五" style="width: 395px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40695i2DDB2B4E79A1645B/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 110236.png" alt="图五" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图五</span></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图六" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40697i095C827F7CA0A228/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 111323.png" alt="图六" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图六</span></span></P> Mon, 02 Dec 2019 03:18:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950665#M402119 朔夜子 2019-12-02T03:18:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950674#M402121 <P>如果楼主用的还是预装系统。</P><P>1、在程序和功能中卸载Realtekf声卡驱动，如果能看到HP Audio Control也卸掉。</P><P>2、Win+Q输入HP Recovery&nbsp;Manager，打开，找到软件和驱动程序重新安装，再安装声卡驱动。</P><P>&nbsp;</P><P>OMEN的本安装完驱动正确显示应该是OMEN Audio Control，而不是HP&nbsp;Audio Control。</P> Mon, 02 Dec 2019 03:56:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950674#M402121 托卢 2019-12-02T03:56:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950716#M402142 <P><SPAN>HP Recovery&nbsp;Manager 中没有Audio Control软件的安装，所有显示的软件如图。我在Microsoft stroe中找到了hp audio control，并重新安装了。HP Recovery&nbsp;Manager 中给出的音频驱动版本是6.0.1.8397。按照您给出的步骤确实可以使软件和音频设置有效，但它仍然显示hp audio control而不是omen。另外，电脑会自动更新音频驱动，重启后又回到原来的问题，音频设置停止工作，所以没有解决，还是和原来一样</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2019-12-02 134933.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40715iAC048EAC6CA4363A/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-12-02 134933.png" alt="批注 2019-12-02 134933.png" /></span></SPAN></P> Mon, 02 Dec 2019 05:55:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950716#M402142 朔夜子 2019-12-02T05:55:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950718#M402143 <P>HP&nbsp;Recovery Manager找Realtek的声卡驱动，OMEN Audio Control正常是绑定在声卡驱动当中的。</P><P>如果楼主在Microsoft Store上装HP Audio Control那就又变了。</P><P>官网的驱动对应的是不同系统版本。</P><P>&nbsp;</P><P>同时，未发现有新版本驱动有此问题的其它反馈。</P><P>&nbsp;</P><DIV class="table-responsive"><TABLE><TBODY><TR><TD><DIV class="debugWrapper">&nbsp;</DIV><DIV class="driverTitleRTL"><DIV class="accordian-icon">&nbsp;</DIV><P class="title driverTitle latestDriverTitle">Realtek 高保真 (HD) 声卡驱动程序 (Windows 10 v1709)</P></DIV></TD><TD>6.0.1.8425 Rev.B</TD><TD>146.7 MB</TD><TD>2018年5月18日</TD><TD><A title="下载" href="http://h30318.www3.hp.com/pub/softpaq/sp88001-88500/sp88192.exe" target="_blank" rel="noopener">下载</A><DIV class="clearboth">&nbsp;</DIV></TD><TD><DIV class="downloadListColContent"><SPAN class="labelAnchorContainer"><A title="" target="_blank">&nbsp;</A></SPAN><IMG src="https://support.hp.com/static/hp-portal-theme-static/themes/Portal8.0/hp/images/download-uncheck.png" border="0" alt="uncheck" width="15" height="15" /></DIV></TD></TR></TBODY></TABLE></DIV><DIV class="table-responsive"><TABLE><TBODY><TR><TD><DIV class="debugWrapper">&nbsp;</DIV><DIV class="driverTitleRTL"><DIV class="accordian-icon">&nbsp;</DIV><P class="title driverTitle latestDriverTitle">Realtek 高保真 (HD) 声卡驱动程序 (Windows 10 v1803)</P></DIV></TD><TD>6.0.1.8454 Rev.B</TD><TD>143.9 MB</TD><TD>2018年7月6日</TD><TD><A title="下载" href="http://h30318.www3.hp.com/pub/softpaq/sp88501-89000/sp88578.exe" target="_blank" rel="noopener">下载</A><DIV class="clearboth">&nbsp;</DIV></TD><TD><DIV class="downloadListColContent"><SPAN class="labelAnchorContainer"><A title="" target="_blank">&nbsp;</A></SPAN><IMG src="https://support.hp.com/static/hp-portal-theme-static/themes/Portal8.0/hp/images/download-uncheck.png" border="0" alt="uncheck" width="15" height="15" /></DIV></TD></TR></TBODY></TABLE></DIV><DIV class="table-responsive"><TABLE><TBODY><TR><TD><DIV class="debugWrapper">&nbsp;</DIV><DIV class="driverTitleRTL"><DIV class="accordian-icon">&nbsp;</DIV><P class="title driverTitle latestDriverTitle">Realtek 高保真 (HD) 声卡驱动程序 (Windows 10 v1809)</P></DIV></TD><TD>6.0.1.8544 Rev.C</TD><TD>33.4 MB</TD><TD>2018年11月16日</TD><TD><A title="下载" href="http://h30318.www3.hp.com/pub/softpaq/sp92501-93000/sp92517.exe" target="_blank" rel="noopener">下载</A><DIV class="clearboth">&nbsp;</DIV></TD><TD><DIV class="downloadListColContent"><SPAN class="labelAnchorContainer"><A title="" target="_blank">&nbsp;</A></SPAN><IMG src="https://support.hp.com/static/hp-portal-theme-static/themes/Portal8.0/hp/images/download-uncheck.png" border="0" alt="uncheck" width="15" height="15" /></DIV></TD></TR></TBODY></TABLE></DIV><DIV class="table-responsive"><TABLE><TBODY><TR><TD><DIV class="debugWrapper">&nbsp;</DIV><DIV class="driverTitleRTL"><DIV class="accordian-icon">&nbsp;</DIV><P class="title driverTitle latestDriverTitle">Realtek 高保真 (HD) 声卡驱动程序 (Windows 10 v1903)</P></DIV></TD><TD>6.0.8716.1 Rev.C</TD><TD>46.4 MB</TD><TD>2019年6月24日</TD><TD><A title="下载" href="http://h30318.www3.hp.com/pub/softpaq/sp98001-98500/sp98141.exe" target="_blank" rel="noopener">下载</A><DIV class="clearboth">&nbsp;</DIV></TD><TD><DIV class="downloadListColContent"><SPAN class="labelAnchorContainer"><A title="" target="_blank">&nbsp;</A></SPAN><DIV class="tooltip fade top in"><DIV class="tooltip-arrow">&nbsp;</DIV><DIV class="tooltip-inner">新增至以上的下载清单</DIV></DIV><IMG src="https://support.hp.com/static/hp-portal-theme-static/themes/Portal8.0/hp/images/download-uncheck.png" border="0" alt="uncheck" width="15" height="15" /></DIV></TD></TR></TBODY></TABLE></DIV> Mon, 02 Dec 2019 06:04:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950718#M402143 托卢 2019-12-02T06:04:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950780#M402160 <P>以前这样不，不的话直接还原系统。</P> Mon, 02 Dec 2019 08:59:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/950780#M402160 莫启坚 2019-12-02T08:59:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/951789#M402486 <P>问题终于解决，是系统版本的问题，我是1909版本，但目前最新驱动只对应1903版本。1903版本的音频驱动在1909版本安装会失败，所以1909音频会有问题。</P><P>&nbsp;</P><P>另外，仅在1709版本是omen audio control，系统更新到1903后，它就是hp audio control，并且就是Microsoft store里的。</P><P>&nbsp;</P><P>最后，在&nbsp; &nbsp;windows设置-更新和安全-windows更新&nbsp; 中更新的音频驱动会使hp audio control 功能不完整，需要从产品支持中心网站上下载安装，直接覆盖安装即可，不需要卸载原有的驱动和hp audio control，安装完官网上的驱动后，microsoft store 中hp audio control的版本会从1.1.134.0自动更新到1.3.181.0</P> Mon, 09 Dec 2019 10:57:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ru-er-jirealtek-yin-pin-guan-li-qi-ting-zhi-gong-zuo/m-p/951789#M402486 朔夜子 2019-12-09T10:57:33Z