https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-G1-zhi-wen-fan-fu-lu-ru-bu-cheng-gong/m-p/959157#M404535 <P>各位技术大神，</P><P>本人战<SPAN>66G1</SPAN>的电脑，<SPAN>2017</SPAN>年<SPAN>12</SPAN>月购买用于工作。目前不能录入指纹，请教。</P><P><SPAN>&nbsp;</SPAN></P><P>状况详细描述</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>1</SPAN>、购买初期使用<SPAN>Windows Hello</SPAN>录入指纹时，记得指纹仪是能亮灯的？当时使用正常。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>2</SPAN>、后来装了单位的<SPAN>Win10</SPAN>专用系统后，一直没有用过指纹。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>3</SPAN>、<SPAN>2019</SPAN>年跳槽后，我重装<SPAN>Win10</SPAN>家用版系统，从那时起，就发现指纹一直不太好用。当时用<SPAN>Windows Hello</SPAN>录入指纹已经非常困难，但还是能录入成功。只是在日常使用过程中几乎识别不了，解锁不了。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>4</SPAN>、我曾在社区上找过一些解决方案，说装<SPAN>HP Client Security </SPAN>用它的软件录。试过的时候也一样录入非常困难。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>5</SPAN>、当前：已经无法录入，更遑论使用。详见下面图。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200213120805.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/42045i2F8A4551FA8EA979/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200213120805.png" alt="微信图片_20200213120805.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200213120759.png" style="width: 499px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/42044i1FB3BC23FEC82D81/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200213120759.png" alt="微信图片_20200213120759.png" /></span></SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>上图就是可以录入的最大程度，再也不行了。</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P>我已经在社区找过一轮解决方案，包括重置<SPAN>BIOS</SPAN>，删除指纹再录，也用HP Support Assistant检查过驱动等等，都没有用。</P><P>&nbsp;</P><P>&nbsp;</P><P>请问还能怎么做？是否需要报修？？</P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN>PS</SPAN>：我曾自行加装<SPAN>HP</SPAN>的<SPAN>1TB SATA SSD</SPAN>硬盘。</P><P><SPAN>&nbsp;</SPAN></P> Thu, 13 Feb 2020 05:07:43 GMT Super超哥哥 2020-02-13T05:07:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-G1-zhi-wen-fan-fu-lu-ru-bu-cheng-gong/m-p/959157#M404535 <P>各位技术大神，</P><P>本人战<SPAN>66G1</SPAN>的电脑，<SPAN>2017</SPAN>年<SPAN>12</SPAN>月购买用于工作。目前不能录入指纹，请教。</P><P><SPAN>&nbsp;</SPAN></P><P>状况详细描述</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>1</SPAN>、购买初期使用<SPAN>Windows Hello</SPAN>录入指纹时，记得指纹仪是能亮灯的？当时使用正常。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>2</SPAN>、后来装了单位的<SPAN>Win10</SPAN>专用系统后，一直没有用过指纹。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>3</SPAN>、<SPAN>2019</SPAN>年跳槽后，我重装<SPAN>Win10</SPAN>家用版系统，从那时起，就发现指纹一直不太好用。当时用<SPAN>Windows Hello</SPAN>录入指纹已经非常困难，但还是能录入成功。只是在日常使用过程中几乎识别不了，解锁不了。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>4</SPAN>、我曾在社区上找过一些解决方案，说装<SPAN>HP Client Security </SPAN>用它的软件录。试过的时候也一样录入非常困难。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>5</SPAN>、当前：已经无法录入，更遑论使用。详见下面图。</P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200213120805.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/42045i2F8A4551FA8EA979/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200213120805.png" alt="微信图片_20200213120805.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200213120759.png" style="width: 499px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/42044i1FB3BC23FEC82D81/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200213120759.png" alt="微信图片_20200213120759.png" /></span></SPAN></P><P><SPAN>&nbsp;</SPAN></P><P><SPAN>上图就是可以录入的最大程度，再也不行了。</SPAN></P><P><SPAN>&nbsp;</SPAN></P><P>我已经在社区找过一轮解决方案，包括重置<SPAN>BIOS</SPAN>，删除指纹再录，也用HP Support Assistant检查过驱动等等，都没有用。</P><P>&nbsp;</P><P>&nbsp;</P><P>请问还能怎么做？是否需要报修？？</P><P>&nbsp;</P><P>&nbsp;</P><P><SPAN>PS</SPAN>：我曾自行加装<SPAN>HP</SPAN>的<SPAN>1TB SATA SSD</SPAN>硬盘。</P><P><SPAN>&nbsp;</SPAN></P> Thu, 13 Feb 2020 05:07:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-G1-zhi-wen-fan-fu-lu-ru-bu-cheng-gong/m-p/959157#M404535 Super超哥哥 2020-02-13T05:07:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-G1-zhi-wen-fan-fu-lu-ru-bu-cheng-gong/m-p/959886#M404707 <P>您好</P><P>建议安装http://h30318.www3.hp.com/pub/softpaq/sp96001-96500/sp96234.exe</P><P>指纹驱动</P><P>录入指纹时候建议用力按压&nbsp; 录入时 将手指从多个角度录入</P> Tue, 18 Feb 2020 01:28:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-G1-zhi-wen-fan-fu-lu-ru-bu-cheng-gong/m-p/959886#M404707 Chen_long 2020-02-18T01:28:05Z