https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961773#M405176 <P>建议送售后维修站做个专业的检测先。</P> Thu, 27 Feb 2020 13:55:31 GMT WDH 2020-02-27T13:55:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961756#M405168 <P>内置扬声器，左侧，播放任何声音，严重杂音，根本无法忍受的那种杂音。 是不是扬声器坏了？ 采用了不到半年。&nbsp;</P> Thu, 27 Feb 2020 12:05:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961756#M405168 太空梯 2020-02-27T12:05:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961773#M405176 <P>建议送售后维修站做个专业的检测先。</P> Thu, 27 Feb 2020 13:55:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961773#M405176 WDH 2020-02-27T13:55:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961799#M405187 <P>一般考虑</P><P>1.&nbsp;声卡驱动&nbsp;</P><P>右键点击开始按钮，打开“应用和功能”，搜索 audio，搜到的与 audio 相关的应用和程序都卸载掉。<BR />下载安装&nbsp;<A href="https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97021.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97021.exe</A></P><DIV>再查看 Audio Control&nbsp;中的设置</DIV><P><!-- 5f39ae17-8c62-4a45-bc43-b32064c9388a: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 --></P><P>2.&nbsp;操作系统</P><P>用惠普云恢复工具做恢复U盘恢复系统，或者用微软提供的 MediaCreationTool 制作Win10系统安装U盘，全新安装Win10系统。</P><DIV>全新安装Win10系统</DIV><DIV><A href="https://mp.weixin.qq.com/s/0NIJK4a4Ykr5e_1_J5D3Mg" target="_blank">https://mp.weixin.qq.com/s/0NIJK4a4Ykr5e_1_J5D3Mg</A></DIV><P><!-- 5f39ae17-8c62-4a45-bc43-b32064c9388a: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 --></P><P>消费类 HP 电脑 - 使用 HP 云恢复工具<BR /><A href="https://mp.weixin.qq.com/s/VdtjBVCV80GxNYxnY_vAwg" target="_blank">https://mp.weixin.qq.com/s/VdtjBVCV80GxNYxnY_vAwg</A><BR /><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank">https://support.hp.com/cn-zh/document/c06179630</A></P><P>3.&nbsp;送到维修中心现场检查维修</P> Fri, 28 Feb 2020 01:22:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961799#M405187 548851818 2020-02-28T01:22:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961826#M405199 <P>开机F2，测试音频-&gt;扬声器</P> Fri, 28 Feb 2020 02:21:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/961826#M405199 y2kim 2020-02-28T02:21:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/962002#M405296 <P>声卡驱动重装，更新BIOS看咋样，不行送售后。</P> Fri, 28 Feb 2020 10:35:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/962002#M405296 HUPH 2020-02-28T10:35:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/962061#M405312 更新BIOS后解决问题！！ Sat, 29 Feb 2020 01:31:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/962061#M405312 太空梯 2020-02-29T01:31:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/962062#M405313 <P>尝试过下面这些方法：</P><P>1. 下载安装新的声卡驱动</P><P>2. 更新windows补丁</P><P>3. 卸载声卡驱动重装</P><P>&nbsp;</P><P>上述方法都没有能够解决问题。&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>后来，按照论坛里面的意见，升级BIOS，问题解决。&nbsp;</P> Sat, 29 Feb 2020 01:35:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-X360-Convertible-13-apoxxx-nei-zhi-yang-sheng-qi-yan-zhong-za-yin/m-p/962062#M405313 太空梯 2020-02-29T01:35:17Z