https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975921#M408695 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="083dff1653dde3cf5cf7c17ec98dc61.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45094i1036314C055A86F1/image-size/large?v=v2&amp;px=999" role="button" title="083dff1653dde3cf5cf7c17ec98dc61.png" alt="083dff1653dde3cf5cf7c17ec98dc61.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fad2df0ec75b3067a7a37f9b1fa7547.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45095i581DD404EC52E11A/image-size/large?v=v2&amp;px=999" role="button" title="fad2df0ec75b3067a7a37f9b1fa7547.png" alt="fad2df0ec75b3067a7a37f9b1fa7547.png" /></span>摄像头设备显示正常，驱动更新也显示是最佳驱动已安装，但打开摄像头还是黑屏，请问有什么解决办法，不胜感激</P> Sat, 09 May 2020 09:06:52 GMT 多肉 2020-05-09T09:06:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975921#M408695 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="083dff1653dde3cf5cf7c17ec98dc61.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45094i1036314C055A86F1/image-size/large?v=v2&amp;px=999" role="button" title="083dff1653dde3cf5cf7c17ec98dc61.png" alt="083dff1653dde3cf5cf7c17ec98dc61.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fad2df0ec75b3067a7a37f9b1fa7547.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45095i581DD404EC52E11A/image-size/large?v=v2&amp;px=999" role="button" title="fad2df0ec75b3067a7a37f9b1fa7547.png" alt="fad2df0ec75b3067a7a37f9b1fa7547.png" /></span>摄像头设备显示正常，驱动更新也显示是最佳驱动已安装，但打开摄像头还是黑屏，请问有什么解决办法，不胜感激</P> Sat, 09 May 2020 09:06:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975921#M408695 多肉 2020-05-09T09:06:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975968#M408714 <P>下载官网提供的驱动，然后删除摄像头设备，重新开机加载下载的驱动使用。</P> Sat, 09 May 2020 13:14:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975968#M408714 WDH 2020-05-09T13:14:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975976#M408717 <P>有的机型在摄像头上有个挡片保护隐私</P> Sat, 09 May 2020 14:17:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/975976#M408717 548851818 2020-05-09T14:17:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/976383#M408788 <P>要是之前正常的话，那就重装摄像头驱动。</P> Tue, 12 May 2020 01:05:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/976383#M408788 海滨之旅 2020-05-12T01:05:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/989404#M411690 <P>我的hp8570w笔记本改成win10 64位后摄像头亮灯，黑屏。各种方法尝试过，包括重装官方驱动，修改设置。用系统的相机偶尔能启动看到照片和摄像，但是其他程序如腾讯会议、网课软件都不行，包括Cyberlink cam也抓捕不到画面。不知题主是否成功解决。</P> Wed, 29 Jul 2020 00:49:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/989404#M411690 pluto-cn 2020-07-29T00:49:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/989405#M411691 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/144880">@pluto-cn</a>&nbsp; 已写:<BR /><P>我的hp8570w笔记本改成win10 64位后摄像头亮灯，黑屏。各种方法尝试过，包括重装官方驱动，修改设置。用系统的相机偶尔能启动看到照片和摄像，但是其他程序如腾讯会议、网课软件都不行，包括Cyberlink cam也抓捕不到画面。不知题主是否成功解决。</P><HR /></BLOCKQUOTE><P>开始菜单搜索“系统信息”(笔记本则可以按Fn+Esc，看到HP系统信息窗口弹出再点高级按钮，Fn+ESC没反应是另一个问题）</P><P>打开系统信息程序窗口</P><P>提供下面的信息</P><P>&nbsp;</P><UL><LI>系统摘要-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI></UL><P>&nbsp;</P><UL><LI>左边点组件展开-有问题的设备-右边内容（如果有），ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI></UL> Wed, 29 Jul 2020 00:52:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/989405#M411691 y2kim 2020-07-29T00:52:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1079947#M431891 <P>操作系统名称 Microsoft Windows 10 家庭中文版<BR />版本 10.0.19042 内部版本 19042<BR />其他操作系统描述 没有资料<BR />操作系统制造商 Microsoft Corporation<BR />系统名称 LQZ<BR />系统制造商 HP<BR />系统型号 HP Pavilion Gaming Notebook<BR />系统类型 基于 x64 的电脑<BR />系统 SKU P7G29PA#AB2<BR />处理器 Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz，2592 Mhz，4 个内核，8 个逻辑处理器<BR />BIOS 版本/日期 Insyde F.77, 2015/12/18<BR />SMBIOS 版本 2.8<BR />嵌入式控制器版本 91.28<BR />BIOS 模式 UEFI<BR />主板制造商 HP<BR />主板产品 80A9<BR />主板版本 91.1C<BR />平台角色 移动<BR />安全启动状态 启用<BR />PCR7 配置 无法绑定<BR />Windows 目录 C:\WINDOWS<BR />系统目录 C:\WINDOWS\system32<BR />启动设备 \Device\HarddiskVolume1<BR />区域设置 中国<BR />硬件抽象层 版本 = "10.0.19041.844"<BR />用户名 LQZ\lqz<BR />时区 中国标准时间<BR />已安装的物理内存(RAM) 16.0 GB<BR />总的物理内存 15.8 GB<BR />可用物理内存 11.7 GB<BR />总的虚拟内存 18.2 GB<BR />可用虚拟内存 13.4 GB<BR />页面文件空间 2.38 GB<BR />页面文件 C:\pagefile.sys<BR />内核 DMA 保护 关闭<BR />基于虚拟化的安全性 未启用<BR />设备加密支持 设备自动加密失败的原因: TPM 不可用, 不支持 PCR7 绑定, 硬件安全测试界面失败，设备未处于现代待机模式, 检测到不允许使用的具有 DMA 功能的总线/设备, TPM 不可用<BR />Hyper-V - 虚拟机监视模式扩展 是<BR />Hyper-V - 第二级地址转换扩展 是<BR />Hyper-V - 固件中启用的虚拟化 否<BR />Hyper-V - 数据扩展保护 是</P> Thu, 18 Mar 2021 03:28:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1079947#M431891 lqz2222 2021-03-18T03:28:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1080014#M431919 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/18602">@y2kim</a>&nbsp;</P> <P>请帮忙~</P> Thu, 18 Mar 2021 06:51:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1080014#M431919 KongL 2021-03-18T06:51:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082264#M432327 <P>F.77 BIOS可以升级到F.91</P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99036.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp99001-99500/sp99036.exe</A></P> Mon, 29 Mar 2021 01:31:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082264#M432327 y2kim 2021-03-29T01:31:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082314#M432343 <P>问题依旧</P> Mon, 29 Mar 2021 03:19:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082314#M432343 lqz2222 2021-03-29T03:19:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082318#M432344 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210329112112.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55903i859F4A0F80A76C54/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210329112112.png" alt="QQ截图20210329112112.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20210329112202.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55904i7EF1F8E33F370228/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20210329112202.png" alt="QQ截图20210329112202.png" /></span></P> Mon, 29 Mar 2021 03:23:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082318#M432344 lqz2222 2021-03-29T03:23:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082321#M432345 <P>有条件找个USB的外接摄像头测试一下看是硬件问题还是软件问题</P> Mon, 29 Mar 2021 03:29:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-jiao-bi-ji-ben-zi-dai-she-xiang-tou-da-kai-hou-deng-liang-dan-xian-shi-hei-ping/m-p/1082321#M432345 y2kim 2021-03-29T03:29:49Z