https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982470#M410208 <P>非常感谢大侠帮助</P> Thu, 18 Jun 2020 07:20:30 GMT chzh 2020-06-18T07:20:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982465#M410205 <P>更新2004版后出现花屏</P><DIV>&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ed0d09f9eca57f251b331990666312e.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46336i81B40B675FB9301F/image-size/large?v=v2&amp;px=999" role="button" title="ed0d09f9eca57f251b331990666312e.jpg" alt="ed0d09f9eca57f251b331990666312e.jpg" /></span></P> Thu, 18 Jun 2020 07:12:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982465#M410205 chzh 2020-06-18T07:12:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982468#M410206 <P>建议回退</P> Thu, 18 Jun 2020 07:13:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982468#M410206 y2kim 2020-06-18T07:13:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982469#M410207 <P>已经恢复系统了还是不行,只有把分辨率调至1600*900正常,调至<SPAN>1600*900</SPAN>以上的分辨率就出现花屏.</P> Thu, 18 Jun 2020 07:18:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982469#M410207 chzh 2020-06-18T07:18:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982470#M410208 <P>非常感谢大侠帮助</P> Thu, 18 Jun 2020 07:20:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982470#M410208 chzh 2020-06-18T07:20:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982471#M410209 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/132384">@chzh</a>&nbsp; 已写:<BR /><P>已经恢复系统了还是不行,只有把分辨率调至1600*900正常,调至<SPAN>1600*900</SPAN>以上的分辨率就出现花屏.</P><HR /></BLOCKQUOTE><P>怎么恢复系统？重置？惠普云恢复？</P> Thu, 18 Jun 2020 07:25:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982471#M410209 y2kim 2020-06-18T07:25:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982474#M410211 <P>是通过介质进行重置的</P> Thu, 18 Jun 2020 07:36:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982474#M410211 chzh 2020-06-18T07:36:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982479#M410212 <P>windows 10版本升级后，重置还会是同版本。重置不会回退系统版本。而且重置时会提示重置会导致不能回退的。</P><P>&nbsp;</P><P>用惠普云恢复恢复，云恢复没那么快更新到2004.</P><P><SPAN style="font-family: Calibri;">HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">消费类电脑</SPAN><SPAN style="font-family: Calibri;"> - </SPAN><SPAN style="font-family: 'Microsoft YaHei';">使用</SPAN><SPAN style="font-family: Calibri;"> HP </SPAN><SPAN style="font-family: 'Microsoft YaHei';">云恢复工具（</SPAN><SPAN style="font-family: Calibri;">Windows 10</SPAN><SPAN style="font-family: 'Microsoft YaHei';">、</SPAN><SPAN style="font-family: Calibri;">7</SPAN><SPAN style="font-family: 'Microsoft YaHei';">）</SPAN></P><P><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank" rel="noopener">https://support.hp.com/cn-zh/document/c06179630</A></P><P>&nbsp;</P><P>或者下载旧版的微软Media Creation Tool做标准安装U盘。</P><P><A href="https://download.microsoft.com/download/c/0/b/c0b2b254-54f1-42de-bfe5-82effe499ee0/MediaCreationTool1909.exe" target="_blank" rel="noopener">https://download.microsoft.com/download/c/0/b/c0b2b254-54f1-42de-bfe5-82effe499ee0/MediaCreationTool1909.exe</A></P> Thu, 18 Jun 2020 07:43:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982479#M410212 y2kim 2020-06-18T07:43:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982510#M410215 <P>好的,谢谢!</P> Thu, 18 Jun 2020 10:36:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982510#M410215 chzh 2020-06-18T10:36:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982701#M410286 <P>最新的系统版本和显卡驱动不兼容，返回到更新之前的版本，等待显卡驱动更新。</P> Fri, 19 Jun 2020 08:37:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982701#M410286 HUPH 2020-06-19T08:37:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982727#M410289 <P>是的,,我把恢复到出厂状态,重新安装系统在高分辨率下还是不行,然后把分辨率改1600*900就正常了.</P> Fri, 19 Jun 2020 09:37:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/982727#M410289 chzh 2020-06-19T09:37:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983517#M410483 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="到这一步就没有出现，进入系统后只要打开此电脑就花屏，只有把分辨率降低就可以了" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46460i39ABFE5B48755B90/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200623161626.jpg" alt="到这一步就没有出现，进入系统后只要打开此电脑就花屏，只有把分辨率降低就可以了" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">到这一步就没有出现，进入系统后只要打开此电脑就花屏，只有把分辨率降低就可以了</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="还是花的" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46459i3BE9CC73E5704415/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616261.jpg" alt="还是花的" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">还是花的</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202006231616262.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46458iF1E3E75A373BC2DC/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616262.jpg" alt="微信图片_202006231616262.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202006231616263.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46457iCC96F4F2297846D5/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616263.jpg" alt="微信图片_202006231616263.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="花的" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46461i44E4EA7D4A36620E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616264.jpg" alt="花的" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">花的</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202006231616265.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46464iDE29A638EB5EC6EA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616265.jpg" alt="微信图片_202006231616265.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202006231616266.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46463iD71C7168244EFFB3/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616266.jpg" alt="微信图片_202006231616266.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202006231616267.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46462iD8C435DFBBB497A1/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616267.jpg" alt="微信图片_202006231616267.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202006231616268.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46465iE8F3A9BF851193DC/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202006231616268.jpg" alt="微信图片_202006231616268.jpg" /></span></P> Tue, 23 Jun 2020 08:24:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983517#M410483 chzh 2020-06-23T08:24:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983529#M410489 <P><SPAN style="font-family: 'Microsoft YaHei';">做硬件诊断，开机</SPAN><SPAN style="font-family: Calibri;">F2</SPAN><SPAN style="font-family: 'Microsoft YaHei';">进入</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">系统测试</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">全面测试</SPAN><SPAN style="font-family: Calibri;">-</SPAN><SPAN style="font-family: 'Microsoft YaHei';">循环运行直到出现错误</SPAN></P><P>HP 电脑 - 硬件故障测试</P><P><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank" rel="noopener">https://support.hp.com/cn-zh/document/c03561731</A></P> Tue, 23 Jun 2020 09:37:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983529#M410489 y2kim 2020-06-23T09:37:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983530#M410490 <P>好的，试试看，谢谢</P> Tue, 23 Jun 2020 09:41:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983530#M410490 chzh 2020-06-23T09:41:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983658#M410522 <P>已检测，是全部通过。</P> Wed, 24 Jun 2020 03:13:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983658#M410522 chzh 2020-06-24T03:13:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983676#M410526 <P>建议从微信人工客服提交问题做正式反馈跟进。</P><P>&nbsp;</P><P>微信关注惠普服务公众号，转人工</P> Wed, 24 Jun 2020 03:51:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983676#M410526 y2kim 2020-06-24T03:51:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983897#M410564 <P>还原没用的话直接重做一下系统看咋样，不行送修。</P> Thu, 25 Jun 2020 01:58:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-15ping-mu-chu-xian-hua-ping/m-p/983897#M410564 长春藤ze 2020-06-25T01:58:05Z