https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/983047#M410374 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/135915">@Greetins</a>&nbsp; 已写:<BR /><P>更新了5月份的bios之后，问题有得到改善。没有出现一直显示电源已接通的问题了。但是充不进电的问题依然有，另外新的bios导致屏幕自动旋转不如以前好用了。</P><HR /></BLOCKQUOTE><P>让人工客服继续跟进。或者新的问题开新的case。</P> Mon, 22 Jun 2020 01:33:16 GMT y2kim 2020-06-22T01:33:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971693#M407619 平时用完电脑合上盖子会自动睡眠，有时在睡眠状态直接拔掉电源然后再唤醒，发现windows里显示电源已接通，包括电源计划等等都处于电源已接通状态，掉电非常快。这个时候插拔电源都没有任何变化，插上电源依然显示已接通电源，但是不会充电，会继续耗尽电池。再次拔掉电源依然显示已接通电源。重启系统可以恢复。 请问有人遇到过类似的问题吗？ Thu, 16 Apr 2020 17:11:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971693#M407619 Greetins 2020-04-16T17:11:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971768#M407649 <P>更新BIOS，更新BIOS后恢复一次BIOS默认值</P><P>&nbsp;</P><P>进系统，按下面操作</P><P>HP Image Assistant (HPIA)下载</P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp101501-102000/sp101503.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp101501-102000/sp101503.exe</A></P><P>&nbsp;</P><P>请参考下面的压缩包里面记录的操作使用过程</P><P><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/401272/1/HPIA2.zip" target="_blank">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/401272/1/HPIA2.zip</A></P><P>压缩包内是一个用问题步骤记录器记录的mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Fri, 17 Apr 2020 03:30:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971768#M407649 y2kim 2020-04-17T03:30:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971783#M407653 这个已经试过了，并没有解决 Fri, 17 Apr 2020 04:22:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971783#M407653 Greetins 2020-04-17T04:22:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971784#M407654 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/135915">@Greetins</a>&nbsp; 已写:<BR />这个已经试过了，并没有解决<HR /></BLOCKQUOTE><P>微信关注惠普服务公众号，联系人工报修</P> Fri, 17 Apr 2020 04:44:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/971784#M407654 y2kim 2020-04-17T04:44:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/982926#M410344 <P>更新了5月份的bios之后，问题有得到改善。没有出现一直显示电源已接通的问题了。但是充不进电的问题依然有，另外新的bios导致屏幕自动旋转不如以前好用了。</P> Sat, 20 Jun 2020 23:35:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/982926#M410344 Greetins 2020-06-20T23:35:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/983047#M410374 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/135915">@Greetins</a>&nbsp; 已写:<BR /><P>更新了5月份的bios之后，问题有得到改善。没有出现一直显示电源已接通的问题了。但是充不进电的问题依然有，另外新的bios导致屏幕自动旋转不如以前好用了。</P><HR /></BLOCKQUOTE><P>让人工客服继续跟进。或者新的问题开新的case。</P> Mon, 22 Jun 2020 01:33:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX-xiu-mian-zhuang-tai-ba-diao-dian-yuan-hou-xi-tong-zhong-yi-ran-xian-shi-dian-yuan-yi-jie-tong/m-p/983047#M410374 y2kim 2020-06-22T01:33:16Z