https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986033#M411014 <P>没有更换过任何硬件，包括硬盘和内存条，全都是原装，系统应该是win10最新的系统</P> Tue, 07 Jul 2020 23:18:59 GMT 4雨轩56 2020-07-07T23:18:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986032#M411013 <P>惠普战66二代，AMD版本，突然开机时间需要五分钟，并且进入系统之后，无法关机，只能选择睡眠或重启。如果强制关机，第二次开机还需要等待五分钟。选择重置电脑，也失败。</P><P>运行惠普管家软件一直在加载中</P> Tue, 07 Jul 2020 23:17:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986032#M411013 4雨轩56 2020-07-07T23:17:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986033#M411014 <P>没有更换过任何硬件，包括硬盘和内存条，全都是原装，系统应该是win10最新的系统</P> Tue, 07 Jul 2020 23:18:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986033#M411014 4雨轩56 2020-07-07T23:18:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986048#M411018 <P>开始菜单搜索“系统信息”(笔记本则可以按Fn+Esc，看到HP系统信息窗口弹出再点高级按钮，Fn+ESC没反应是另一个问题）</P><P>打开系统信息程序窗口</P><P>提供下面的信息</P><P>&nbsp;</P><UL><LI>系统摘要-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI></UL><P>&nbsp;</P><UL><LI>左边点组件展开-显示-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI></UL><P>&nbsp;</P><UL><LI>左边点组件展开-有问题的设备-右边内容（如果有），ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI></UL> Wed, 08 Jul 2020 01:27:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986048#M411018 y2kim 2020-07-08T01:27:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986074#M411029 <P>建议用下面的工具联网检查更新<BR />HP Image Assistant (HPIA)下载<BR /><A href="https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103654.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103654.exe</A><BR /><A href="http://h30318.www3.hp.com/pub/softpaq/sp103501-104000/sp103654.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp103501-104000/sp103654.exe</A><BR />请参考下面的附件里面记录的操作使用过程<BR /><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/401272/1/HPIA2.zip" target="_blank">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/401272/1/HPIA2.zip</A><BR />附件是用问题步骤记录器记录的，解压缩是mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Wed, 08 Jul 2020 02:34:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986074#M411029 548851818 2020-07-08T02:34:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986131#M411041 查看一下启动项，不行的话就恢复或者重装系统。 Wed, 08 Jul 2020 07:25:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/986131#M411041 fh6669 2020-07-08T07:25:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/1149510#M444896 <P>可能系统文件损坏，重装系统或系统修复。</P> Wed, 09 Mar 2022 03:05:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66er-dai-AMD-ban-ben-tu-ran-kai-ji-shi-jian-xu-yao-wu-fen-zhong/m-p/1149510#M444896 汇朴006 2022-03-09T03:05:24Z