https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1007079#M413221 <P>考虑放静电试一下</P><P>取下电源及外接设备，长按开机键30s，并之后请测试安全模式下是否可以使用，若均无效，考虑硬件故障，请官网查询一下保修，及时联系维修中心，或者拨打8008103888热线</P> Thu, 06 Aug 2020 09:53:36 GMT Danny-wu 2020-08-06T09:53:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1004143#M413189 <P>win键突然失灵，其它所有按键正常，外接键盘win键正常，尝试过重启计算机，没有用。Fn+F12也试了没有用。</P> Wed, 05 Aug 2020 14:40:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1004143#M413189 YK_88 2020-08-05T14:40:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1007041#M413212 <P>测试安全模式，安全模式有问题，报修</P><P><SPAN style="font-family: 'Microsoft YaHei';">在</SPAN><SPAN style="font-family: Calibri;"> Windows 10 </SPAN><SPAN style="font-family: 'Microsoft YaHei';">中，在安全模式下启动电脑</SPAN></P><P><A href="https://support.microsoft.com/zh-cn/help/12376" target="_blank" rel="noopener">https://support.microsoft.com/zh-cn/help/12376</A></P> Thu, 06 Aug 2020 07:25:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1007041#M413212 y2kim 2020-08-06T07:25:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1007079#M413221 <P>考虑放静电试一下</P><P>取下电源及外接设备，长按开机键30s，并之后请测试安全模式下是否可以使用，若均无效，考虑硬件故障，请官网查询一下保修，及时联系维修中心，或者拨打8008103888热线</P> Thu, 06 Aug 2020 09:53:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win-jian-shi-ling/m-p/1007079#M413221 Danny-wu 2020-08-06T09:53:36Z