https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043259#M425529 <P>系统桌面按Win+R打开运行，输入</P> <P>msinfo32</P> <P>确定，打开系统信息程序窗口</P> <P>提供下面的信息</P> <P>&nbsp;</P> <UL> <LI>系统摘要-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI> </UL> <P>&nbsp;</P> <UL> <LI>左边点组件展开-声音设备-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI> </UL> Mon, 21 Sep 2020 08:01:01 GMT y2kim 2020-09-21T08:01:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1042874#M425457 <P>笔记本声音忽大忽小，无论外放还是耳机均是如此，不是没有声音，是声音时大时小，音质也比较刺耳</P><P>尝试过卸载声卡驱动，重新安装，更换耳机、音箱等外放，问题依旧，是声卡故障了吗？</P> Sun, 20 Sep 2020 13:52:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1042874#M425457 jkyzwh 2020-09-20T13:52:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043259#M425529 <P>系统桌面按Win+R打开运行，输入</P> <P>msinfo32</P> <P>确定，打开系统信息程序窗口</P> <P>提供下面的信息</P> <P>&nbsp;</P> <UL> <LI>系统摘要-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI> </UL> <P>&nbsp;</P> <UL> <LI>左边点组件展开-声音设备-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI> </UL> Mon, 21 Sep 2020 08:01:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043259#M425529 y2kim 2020-09-21T08:01:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043432#M425556 名称 Realtek High Definition Audio 制造商 Realtek 状态 OK PNP 设备 ID INTELAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0215&amp;SUBSYS_103C8655&amp;REV_1000\4&amp;165F0671&amp;0&amp;0001 驱动程序 C:\WINDOWS\SYSTEM32\DRIVERS\RTKVHD64.SYS (6.0.8971.1, 6.48 MB (6,792,808 字节), 2019/10/4 0:24) 名称 英特尔® 智音技术 制造商 Intel(R) Corporation 状态 OK PNP 设备 ID INTELAUDIO\CTLR_DEV_9DC8&amp;LINKTYPE_02&amp;DEVTYPE_01&amp;VEN_8086&amp;DEV_AE20&amp;SUBSYS_8655103C&amp;REV_0001\5&amp;F1B7901&amp;0&amp;0100 驱动程序 C:\WINDOWS\SYSTEM32\DRIVERS\INTCDMIC.SYS (10.23.0.3349, 656.30 KB (672,056 字节), 2020/6/11 12:23) 名称 英特尔(R) 显示器音频 制造商 Intel(R) Corporation 状态 OK PNP 设备 ID INTELAUDIO\FUNC_01&amp;VEN_8086&amp;DEV_280B&amp;SUBSYS_80860101&amp;REV_1000\4&amp;165F0671&amp;0&amp;0201 驱动程序 C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\INTCDAUD.INF_AMD64_1B570D7B9A790B1A\INTCDAUD.SYS (10.27.0.9, 341.77 KB (349,968 字节), 2020/6/23 12:54) Mon, 21 Sep 2020 10:24:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043432#M425556 jkyzwh 2020-09-21T10:24:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043738#M425597 <UL style="margin-left: .375in; direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">在</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">&nbsp;Windows&nbsp;10&nbsp;</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">中，在</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">开始</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">菜单旁边的搜索框中输入</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">设备管理器</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">，然后在结果中选择</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">设备管理器</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">。</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">展开</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">声音、视频和游戏控制器</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">。</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">右键</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">Realtek Audio</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">，然后选择</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">“</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">更新驱动程序软件</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">”</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">浏览计算机以查找驱动程序软件</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">从计算机的设备驱动程序列表中选取</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">在列表中选取有版本号的其他驱动</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">选择不是</SPAN><SPAN style="font-family: Calibri; font-size: 11.0pt;">6.0.8971.1</SPAN><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">的，按提示完成更换版本</SPAN></LI> <LI lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><SPAN style="font-family: 'Microsoft YaHei'; font-size: 11.0pt;">重启</SPAN></LI> </UL> Tue, 22 Sep 2020 03:27:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-yin-shi-da-shi-xiao/m-p/1043738#M425597 y2kim 2020-09-22T03:27:17Z