https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shui-mian-huan-xing-hou-zhi-wen-mo-kuai-qu-dong-beng-kui-zhi-wen-shi-bie-shi-xiao/m-p/1056900#M427403 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp107001-107500/sp107374.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp107001-107500/sp107374.exe</A></P> <P>&nbsp;</P> <P>请参考下面的压缩包里面记录的操作使用过程</P> <P><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip" target="_blank">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip</A></P> <P>&nbsp;</P> <P>压缩包内是一个用问题步骤记录器记录的mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Tue, 17 Nov 2020 01:04:30 GMT y2kim 2020-11-17T01:04:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shui-mian-huan-xing-hou-zhi-wen-mo-kuai-qu-dong-beng-kui-zhi-wen-shi-bie-shi-xiao/m-p/1056768#M427374 <P>Elitebook 835G7 战X13寸锐龙版</P><P>几乎每天都出现一次，午睡前，让笔记本进入睡眠模式，醒来后打开电脑就发现指纹模块失效，事件管理器内指纹模块驱动黄色感叹号，事件查看器里提示驱动崩溃，重启电脑或者手动禁用设备再启用后恢复。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2020-11-12 094455.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50963i4575F04FCA841067/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2020-11-12 094455.png" alt="屏幕截图 2020-11-12 094455.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2020-11-16 160117.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50961iA3530FDA4C87D9B6/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2020-11-16 160117.png" alt="屏幕截图 2020-11-16 160117.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2020-11-16 160130.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50962iEE5F06B61B7BED67/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2020-11-16 160130.png" alt="屏幕截图 2020-11-16 160130.png" /></span></P> Mon, 16 Nov 2020 08:09:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shui-mian-huan-xing-hou-zhi-wen-mo-kuai-qu-dong-beng-kui-zhi-wen-shi-bie-shi-xiao/m-p/1056768#M427374 猫大人 2020-11-16T08:09:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shui-mian-huan-xing-hou-zhi-wen-mo-kuai-qu-dong-beng-kui-zhi-wen-shi-bie-shi-xiao/m-p/1056900#M427403 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp107001-107500/sp107374.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp107001-107500/sp107374.exe</A></P> <P>&nbsp;</P> <P>请参考下面的压缩包里面记录的操作使用过程</P> <P><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip" target="_blank">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip</A></P> <P>&nbsp;</P> <P>压缩包内是一个用问题步骤记录器记录的mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Tue, 17 Nov 2020 01:04:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shui-mian-huan-xing-hou-zhi-wen-mo-kuai-qu-dong-beng-kui-zhi-wen-shi-bie-shi-xiao/m-p/1056900#M427403 y2kim 2020-11-17T01:04:30Z