https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064836#M428819 <P>elitebook 735 g5笔记本，问题是不能用快捷键控制屏幕亮度。有提示框显示“hp software framework 未安装或未运行 ”，但是那个ftp的下载链接根本打不开，换了网络也不行。但快捷键控制声音可以。问题发生前更新了显卡驱动。怎么解决？谢谢</P><P>&nbsp;</P> Fri, 25 Dec 2020 01:55:41 GMT jdheqll 2020-12-25T01:55:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064836#M428819 <P>elitebook 735 g5笔记本，问题是不能用快捷键控制屏幕亮度。有提示框显示“hp software framework 未安装或未运行 ”，但是那个ftp的下载链接根本打不开，换了网络也不行。但快捷键控制声音可以。问题发生前更新了显卡驱动。怎么解决？谢谢</P><P>&nbsp;</P> Fri, 25 Dec 2020 01:55:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064836#M428819 jdheqll 2020-12-25T01:55:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064837#M428820 <P>看了社区的其它解决方案，这个<A href="http://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe" target="_self">http://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe</A> 也打不开</P> Fri, 02 Apr 2021 09:22:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064837#M428820 jdheqll 2021-04-02T09:22:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064997#M428853 <P>可以打开的，你再试试：<A href="http://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe" target="_blank">http://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe</A>&nbsp;</P> <P>&nbsp;</P> <P>也可以使用HP Image Assistant进行检查。 (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp110001-110500/sp110416.exe" target="_blank" rel="noopener noopener noreferrer">http://h30318.www3.hp.com/pub/softpaq/sp110001-110500/sp110416.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>详细可以请参考下面的压缩包里面记录的操作使用过程</P> <P><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip" target="_blank" rel="noopener">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip</A></P> <P>&nbsp;</P> <P>压缩包内是一个用问题步骤记录器记录的mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> <P>.</P> <P>.</P> <P>.</P> <P>尤其是 AMD&nbsp;显卡驱动和BIOS&nbsp;都需要更新。</P> Fri, 02 Apr 2021 09:24:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook-735-g5bi-ji-ben-wen-ti-shi-bu-neng-yong-kuai-jie-jian-kong-zhi-ping-mu-liang-du/m-p/1064997#M428853 548851818 2021-04-02T09:24:15Z