https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1065251#M428910 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a>&nbsp;</P> <P>请帮忙～</P> Mon, 28 Dec 2020 06:41:41 GMT KongL 2020-12-28T06:41:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1064941#M428837 <P>视频参考<A href="https://zhidao.baidu.com/question/345425855.html" target="_blank">https://zhidao.baidu.com/question/345425855.html</A></P><P>&nbsp;</P><P>扬声器播放有杂音 之前停用驱动再启用可以短暂恢复正常</P><P>现在不行 微信客服的意思是W10更新冲突了驱动</P><P>但是2次微信售后都没有解决此问题</P><P>&nbsp;</P><P>用了惠普助手修复音频提示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jacquelineee_0-1608904495596.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52426iFFD97A0B322CEEB4/image-size/medium?v=v2&amp;px=400" role="button" title="Jacquelineee_0-1608904495596.png" alt="Jacquelineee_0-1608904495596.png" /></span></P><P>测试是正常的</P><P>&nbsp;</P><P>然后到官网下载最新驱动</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jacquelineee_1-1608904530520.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52427iAD9D76414A029034/image-size/medium?v=v2&amp;px=400" role="button" title="Jacquelineee_1-1608904530520.png" alt="Jacquelineee_1-1608904530520.png" /></span></P><P>&nbsp;</P><P>重启后 一样有杂音</P><P>希望帮助解决 感谢</P><P>&nbsp;</P><P>最后想吐槽下现在的微信售后非常水</P><P>之前的电话售后要专业得多</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 25 Dec 2020 13:58:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1064941#M428837 Jacquelineee 2020-12-25T13:58:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1064980#M428846 <P>系统中打开设备管理器，声音视频和游戏控制器中英特尔和Realtek设备都卸载，并勾选删除此硬件的驱动程序，系统设备中英特尔智音设备，也卸载，并勾选删除此硬件的驱动程序。操作后重启电脑。</P> <P>&nbsp;</P> <P>重新运行声卡驱动安装。</P> Sat, 26 Dec 2020 04:20:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1064980#M428846 548851818 2020-12-26T04:20:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1064990#M428851 <P>你好 感谢你的回复</P><P>根据操作后重启问题仍存在</P><P>&nbsp;</P><P>以下为笔记本信息</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jacquelineee_0-1608958665153.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52437i28B100C193CE7536/image-size/medium?v=v2&amp;px=400" role="button" title="Jacquelineee_0-1608958665153.png" alt="Jacquelineee_0-1608958665153.png" /></span></P><P>&nbsp;</P><P>对比卸载前</P><P>只有智音技术版本更新了 其他2个没变</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20201226124504.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52439iBC4B0F4F41EE3950/image-size/medium?v=v2&amp;px=400" role="button" title="QQ截图20201226124504.png" alt="QQ截图20201226124504.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jacquelineee_1-1608958693804.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52438i50DF95B81937DE4D/image-size/medium?v=v2&amp;px=400" role="button" title="Jacquelineee_1-1608958693804.png" alt="Jacquelineee_1-1608958693804.png" /></span></P><P>&nbsp;</P><P>运行音频检测后偶尔会提示扬声器耳机拔出 但插孔并没有插线</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jacquelineee_0-1608959190228.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52440i12E90165718875FA/image-size/medium?v=v2&amp;px=400" role="button" title="Jacquelineee_0-1608959190228.png" alt="Jacquelineee_0-1608959190228.png" /></span></P><P>&nbsp;</P><P>——————————————————————————</P><P>12.26&nbsp; &nbsp; 17:05</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jacquelineee_0-1608973574851.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52445i5104DD5661540284/image-size/medium?v=v2&amp;px=400" role="button" title="Jacquelineee_0-1608973574851.png" alt="Jacquelineee_0-1608973574851.png" /></span></P><P>禁用然后再次启用这3个东西</P><P>扬声器播放正常</P><P>之前也试过这个急救方法</P><P>但是重启后又不行了</P><P>每次都需要禁用再启用才正常一次</P><P>&nbsp;</P><P>所以是驱动问题还是需要拿去售后维修比较好？</P><P>&nbsp;</P> Sun, 27 Dec 2020 06:42:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1064990#M428851 Jacquelineee 2020-12-27T06:42:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1065251#M428910 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a>&nbsp;</P> <P>请帮忙～</P> Mon, 28 Dec 2020 06:41:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-you-za-yin/m-p/1065251#M428910 KongL 2020-12-28T06:41:41Z