https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085999#M433051 <P>请问重置系统时有什么需要注意的吗</P> Fri, 16 Apr 2021 04:12:32 GMT 213AE 2021-04-16T04:12:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085450#M432969 <P>笔记本买来不到一年，大约从1个月前开始出现蓝牙突然消失的情况，一直以来我都在用长按开机键的方法来使蓝牙重新出现，而最近即使长按开机键重新开机后，蓝牙出现一分钟不到又会重新消失，由于我外接鼠标键盘都是蓝牙的，这种问题实在很影响使用，还有个小问题是笔记本连接电源或使用性能模式时扬声器会有滋滋声，也很烦人，请问我该如何解决这些问题？</P> Tue, 13 Apr 2021 12:36:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085450#M432969 213AE 2021-04-13T12:36:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085551#M432988 <P>您好，<BR />可以先将系统检测更新到最新版，然后重装一下声卡驱动和蓝牙驱动，然后看一下是否还有这个情况。</P> Wed, 14 Apr 2021 03:29:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085551#M432988 hlin 2021-04-14T03:29:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085797#M433027 <P>问题仍存在</P> Thu, 15 Apr 2021 05:26:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085797#M433027 213AE 2021-04-15T05:26:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085998#M433050 <P>操作无效的话，可以尝试更新一下BIOS，如果无法解决可以重置系统看看，重置之后看一下是否还有这个情况。</P> Fri, 16 Apr 2021 04:10:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085998#M433050 hlin 2021-04-16T04:10:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085999#M433051 <P>请问重置系统时有什么需要注意的吗</P> Fri, 16 Apr 2021 04:12:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1085999#M433051 213AE 2021-04-16T04:12:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086561#M433168 <P>重置系统暂时没有特别需要提醒的，不会清除个人资料，重置此电脑中有一个保留个人数据--删除仅安装了Windows的驱动器，然后重置过程中保持电源接入不要中断即可。</P> Mon, 19 Apr 2021 09:25:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086561#M433168 Hou-YJ 2021-04-19T09:25:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086640#M433184 <P>重置过系统了，还是不行</P> Tue, 20 Apr 2021 02:57:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086640#M433184 213AE 2021-04-20T02:57:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086910#M433230 <P>建议可以联系一下维修中心检测一下硬件看看。蓝牙模块是内嵌在无线网卡模块中的。也可以更新一下无线网卡驱动也可以试试</P> Wed, 21 Apr 2021 08:15:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086910#M433230 Hou-YJ 2021-04-21T08:15:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086947#M433238 <P>今天无线网络和蓝牙一起消失了，重置bios和长按开机键30s都没用，是不是可以确认是无线网卡的问题了</P> Wed, 21 Apr 2021 10:56:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1086947#M433238 213AE 2021-04-21T10:56:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087117#M433268 <P>重置过系统，上面的操作都无效的话，看一下能否拆机，可以的话，可以拆机重新插拔一下无线网卡试试，不方便拆机或插拔无效的话，建议联系维修中心现场检测，无线网卡方面的可能性比较大的。</P> Thu, 22 Apr 2021 07:03:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087117#M433268 hlin 2021-04-22T07:03:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087119#M433270 <P>我笔记本的型号是spectre x360 15，貌似无线网卡是焊在主板上的？</P> Thu, 22 Apr 2021 07:09:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087119#M433270 213AE 2021-04-22T07:09:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087324#M433307 <P>正常是可以拆卸的，不过具体需要看机型，可以拆机之后拍下无线网卡位置看下。</P> Fri, 23 Apr 2021 06:46:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087324#M433307 Hou-YJ 2021-04-23T06:46:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087414#M433319 <P>不像是可以拆卸的样子，我已经重新插拔过旁边两根线了，还是不行</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15cb7a056db5defa.jpg" style="width: 864px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/56939iA4A1588CAD8513F3/image-size/medium?v=v2&amp;px=400" role="button" title="15cb7a056db5defa.jpg" alt="15cb7a056db5defa.jpg" /></span></P><P> </P> Fri, 23 Apr 2021 11:34:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087414#M433319 213AE 2021-04-23T11:34:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087939#M433420 <P>那就只能是建议您联系维修中心进行一下硬件检测了呢</P> Mon, 26 Apr 2021 08:17:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087939#M433420 Hou-YJ 2021-04-26T08:17:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087943#M433423 <P>去维修中心要带什么东西啊，保修卡之类的需要带吗</P> Mon, 26 Apr 2021 08:23:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya-mo-kuai-xiao-shi-yang-sheng-qi-you-zi-zi-sheng/m-p/1087943#M433423 213AE 2021-04-26T08:23:46Z