https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102121#M436183 <P>建议备份数据</P><P>安装<A href="https://h30318.www3.hp.com/pub/softpaq/sp112001-112500/sp112439.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp112001-112500/sp112439.exe</A></P><P><SPAN>01.15.00 Rev.A</SPAN></P><P><SPAN>测试</SPAN></P> Wed, 14 Jul 2021 02:33:29 GMT Chen_long 2021-07-14T02:33:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101001#M435981 <P>卡在开机第一屏后，只能断掉电源，长按开机键重置BIOS，再开机就能正常进系统，之前的BIOS没有这个问题，有谁能告诉我怎么恢复到之前的BIOS，或者这个BIOS是否是有问题还是我的笔记本有问题</P> Wed, 07 Jul 2021 07:27:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101001#M435981 岚影 2021-07-07T07:27:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101216#M436020 <P>没有特殊故障建议您不要更新BIOS，这个过程可能会发生意想不到的错误。</P> <P>您这种情况建议您先释放一下静电试试看。如果确实造成了损坏建议您将笔记本带到当地服务站以寻求专业支持</P> Thu, 08 Jul 2021 07:24:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101216#M436020 我爱我家839 2021-07-08T07:24:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101278#M436032 <P>释放静电是长按电源键30秒释放吗？</P> Thu, 08 Jul 2021 12:14:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101278#M436032 岚影 2021-07-08T12:14:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101809#M436126 <P>拔掉电源和外接所有设备，长按开机按键30秒</P> Mon, 12 Jul 2021 06:53:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101809#M436126 Chen_long 2021-07-12T06:53:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101980#M436153 <P>我现在每次待机，如果重启的话都会卡在hp sure start ,BIOS降到1.14版本就降不回去了，现在只能等新BIOS解决这个了么</P> Tue, 13 Jul 2021 02:34:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1101980#M436153 岚影 2021-07-13T02:34:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102121#M436183 <P>建议备份数据</P><P>安装<A href="https://h30318.www3.hp.com/pub/softpaq/sp112001-112500/sp112439.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp112001-112500/sp112439.exe</A></P><P><SPAN>01.15.00 Rev.A</SPAN></P><P><SPAN>测试</SPAN></P> Wed, 14 Jul 2021 02:33:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102121#M436183 Chen_long 2021-07-14T02:33:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102436#M436231 <P>谢谢回复，1.15 和 1.14的都测试过了，待机后重启就会卡在sure start 这个界面，是不是我的电脑有问题？如果要找本地售后检测的话该怎么联系</P> Fri, 16 Jul 2021 01:39:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102436#M436231 岚影 2021-07-16T01:39:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102783#M436289 <P>您好~<BR /><BR />建议去惠普维修中心检测，现场工程师会根据检测结果给出合理解决方案。<BR /><BR />下面链接可以查询到惠普维修中心的联系方式和地址: <BR /><BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR /><BR />谢谢</P> Mon, 19 Jul 2021 01:27:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xinBIOS-hou-kai-ji-you-shi-hou-hui-ka-zaihp-sure-start-jie-mian-BIOS-ban-ben-shi-zhe-ge-Q81-Ver-01-16-00/m-p/1102783#M436289 Steve0ta 2021-07-19T01:27:21Z