https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1125951#M440565 <P>亲测这个问题很容易解决的，有网友已在坛子里答复了。</P><P>1，要联系维修站，不过对于过保了要另外付费，的确是太扯了。</P><P>2，提供本机的通用唯一标识符和功能字节，给维修站</P><P>3，HP会重新计算一个新的功能字节</P><P>4，等待特别工具，一个小程序，可以开启维修模式，修改功能字节。</P><P>5，整个过程就是修改固件的内容，很简单，几分钟的事，不用开机壳。</P><P>6，重新计算功能字节，办公室通讯往来，需要一天的时间，也是可以理解的。</P><P>7，甚至还有人说都不用去维修站，只要有了特别工具和新的功能字节，自己的都可以搞定。</P><P>&nbsp;</P> Fri, 05 Nov 2021 07:31:10 GMT redknight 2021-11-05T07:31:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118860#M439242 <P>微软已经正式推送Windows 11 升级，要求开启TPM满足升级系统要求。而HP厂商还没推送战66系列的BIOS以方便用户开启TPM，来升级Windows11......非常令人失望！而让每个用户自己跑去所谓维修站处理方式非常不合理......</P><P>不需要听任何的解释，厂商该做该协调的都应该去做......希望厂商快速行动以挽回用户！！</P> Wed, 06 Oct 2021 23:09:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118860#M439242 巴拉密达 2021-10-06T23:09:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118863#M439243 <P>我发的贴子都被他们定义成垃圾帖，发都不给发。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(188).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64041iA5C3C5911CD8D28C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(188).png" alt="屏幕截图(188).png" /></span></P> Tue, 05 Oct 2021 07:18:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118863#M439243 redknight 2021-10-05T07:18:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118864#M439244 <P>我也是同样问题，希望hp尽快协助更新到win11，就算不开启TPM状态下。</P> Tue, 05 Oct 2021 07:27:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118864#M439244 poolguy 2021-10-05T07:27:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118957#M439266 <P>同战66，去服务站开TPM，将近一个月还没搞好</P> Wed, 06 Oct 2021 02:27:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1118957#M439266 求开启TPM 2021-10-06T02:27:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119111#M439307 <P>如果厂商10月底之前没能提供解决方案，用户只能被迫换机换品牌了</P> Wed, 06 Oct 2021 23:11:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119111#M439307 巴拉密达 2021-10-06T23:11:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119121#M439311 <P>说不定要换主板的兄弟，我就没让搞了，说是解锁发个密银啥的，哎，算了。自己升级吧</P><P>&nbsp;</P> Thu, 07 Oct 2021 01:00:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119121#M439311 蚂蚱大侠 2021-10-07T01:00:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119125#M439312 <P><SPAN>我也有同样的问题，我的是战66四代，2020年10月买的首发，居然没有TPM，但是惠普官网电脑规格说明里面说有TPM，实际却没有，惠普有欺骗嫌疑</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1633571505793.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64105iF4AEB87B8DA3A24D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1633571505793.png" alt="_0-1633571505793.png" /></span></P><P>&nbsp;</P> Thu, 07 Oct 2021 01:52:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119125#M439312 西楼故人 2021-10-07T01:52:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119126#M439313 <P>我是战66 四代，已经升级win11.没问题。</P><P>&nbsp;</P><P>tpm需要自己手动在bois开启，按升级指引操作就是了。</P> Thu, 07 Oct 2021 01:54:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119126#M439313 奔跑的Mars 2021-10-07T01:54:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119128#M439315 <P>BOIS里面没有这个选项呢？！</P> Thu, 07 Oct 2021 01:57:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119128#M439315 西楼故人 2021-10-07T01:57:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119141#M439319 <P>BIOS没有TPM选项...厂商也没有推送BIOS更新...对消费者非常糟糕</P> Thu, 07 Oct 2021 02:40:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119141#M439319 巴拉密达 2021-10-07T02:40:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119142#M439320 <P>你的产品详细产品型号是什么的？我更新了BIOS，但是选项里面没有TPM开关</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1633574360689.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64111iBB2270A43FF7FC90/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1633574360689.png" alt="_0-1633574360689.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1633574416496.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64112iD48617C2C2B11E49/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1633574416496.png" alt="_1-1633574416496.png" /></span></P><P>&nbsp;</P> Thu, 07 Oct 2021 02:40:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119142#M439320 西楼故人 2021-10-07T02:40:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119145#M439321 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1633574766666.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64113iB7A2ACE28663CDCF/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1633574766666.png" alt="_0-1633574766666.png" /></span></P><P>BIOS没有TPM选项，厂商也没有跟进微软在HP Support Assistant推送BIOS更新，就无法升级Win11...</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1633574884752.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64114iCF82C8EF199A059D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1633574884752.png" alt="_1-1633574884752.png" /></span></P><P>就用此Win11升级事件来考验HP能不能作为继续持有的品牌...</P> Thu, 07 Oct 2021 02:51:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119145#M439321 巴拉密达 2021-10-07T02:51:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119157#M439327 <P>希望惠普赶快出个像宏基一样的tpm解锁工具吧</P> Thu, 07 Oct 2021 03:13:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119157#M439327 Bechilos 2021-10-07T03:13:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119493#M439427 <P>估计三代没有TPM功能，找不到，</P> Fri, 08 Oct 2021 04:46:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119493#M439427 你以为是你以为的 2021-10-08T04:46:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119497#M439429 <P>客服说要去维修站解锁才能到bios里看到</P> Fri, 08 Oct 2021 04:50:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119497#M439429 Bechilos 2021-10-08T04:50:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119582#M439442 <P>HP的态度早就这样了，你们的还能在官网问一下，我的电脑19年买的，不到1年呢，官网连型号都搜不到了，你说NB不NB，反应了几次人家就是不给解决了， 东西卖出去就卖出去了，后续维护什么的？不存在的</P> Fri, 08 Oct 2021 07:18:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119582#M439442 七宗罪 2021-10-08T07:18:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119595#M439446 <P>官方是没人来看社区的</P> <P>刚才申请售后，和售后的人聊了</P> <P>售后的解决办法是自己联系当地维修中心，罗圈话来回说。意思就是出厂的时候这个机型的BIOS里就没有这功能，需要去维修中心解锁。</P> <P>如果维修中心开启的办法是拆机或者换件，肯定不能接受。</P> <P>如果只是软件层面的解锁，为什么不能官方统一给个方案？</P> <P>况且维修中心也不近，我这最近的也要几十公里以外的另个城市，按客服的说法，每一个机器解锁方法还不一样，肯定当天是解决不了的，这中间杂七杂八的费用，浪费的时间，大多数人根本耗不起，这破玩意也不值当这么耗着。</P> <P>寄修就更不靠谱了，鬼知道会出什么幺蛾子，本来还能用，如果邮寄过程再出点问题，到时候就扯皮吧。</P> <P>这个事上HP遮遮掩掩，分而化之，就没打算认真解决问题，要么用网上的方法绕过tpm安装11，要么花钱买服务。</P> <P>所以，**HP再见。</P> Sat, 09 Oct 2021 01:33:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119595#M439446 风吹屁屁菊花香 2021-10-09T01:33:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119611#M439448 <P>12315投诉吧，个人认为这属于不具备产品应当具备的使用性能而事先未作说明。</P><P>&nbsp;</P><P><SPAN>惠普贸易（上海）有限公司</SPAN></P><P><SPAN>注册号/统一社会信用代码: 91310115607402305H</SPAN></P><P><SPAN>登记机关:中国（上海）自由贸易试验区市场监督管理局</SPAN></P> Fri, 08 Oct 2021 08:34:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119611#M439448 redknight 2021-10-08T08:34:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119630#M439456 <P>售后维修站给的回复 过保机器开启这个服务收取80元的服务费。</P> Fri, 08 Oct 2021 08:56:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119630#M439456 吴诺克 2021-10-08T08:56:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119632#M439457 <P>这个投诉貌似没有用吧...</P> Fri, 08 Oct 2021 08:57:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-11sheng-ji-xu-yao-kai-qiTPM-zhan66Pro-xing-bu-xing/m-p/1119632#M439457 吴诺克 2021-10-08T08:57:25Z