https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132852#M441654 <P>恢复后还是不行</P> Tue, 07 Dec 2021 16:14:30 GMT 四方漂泊 2021-12-07T16:14:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132248#M441543 <P>人脸识别情况：hp client security提示未连接兼容的摄像头</P><P>指纹识别：无法正常驱动指纹模块，所有驱都试了一篇了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20211204130615.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/67142iC34D50F6D12B0092/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20211204130615.jpg" alt="QQ截图20211204130615.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20211204130538.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/67143i501D4CC40C93EFEB/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20211204130538.jpg" alt="QQ截图20211204130538.jpg" /></span></P> Tue, 07 Dec 2021 16:19:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132248#M441543 四方漂泊 2021-12-07T16:19:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132262#M441547 <P>还有用快捷键无法打开麦克风，另外键盘最后几个有什么用的，按了没反应，装的热键驱动是sp112462</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20211204133245.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/67146i186B1981D31AB6E2/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20211204133245.jpg" alt="QQ截图20211204133245.jpg" /></span></P> Sat, 04 Dec 2021 05:33:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132262#M441547 四方漂泊 2021-12-04T05:33:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132553#M441614 <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.3.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.3.exe</A></P><P>建议下载这个软件分析检测一下驱动</P> Mon, 06 Dec 2021 07:06:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132553#M441614 Hou-YJ 2021-12-06T07:06:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132654#M441623 <P>检查不出来</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20211206220021.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/67214iA7E7CC295CE60F31/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20211206220021.jpg" alt="QQ截图20211206220021.jpg" /></span></P> Mon, 06 Dec 2021 14:02:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132654#M441623 四方漂泊 2021-12-06T14:02:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132772#M441639 <P>在指纹设备上右键--卸载设备，勾选删除此设备驱动程序，然后删除之后重启电脑，直接安装这个驱动，安装好之后再重启：<A href="https://h30318.www3.hp.com/pub/softpaq/sp110001-110500/sp110163.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp110001-110500/sp110163.exe</A>&nbsp;</P><P>要是还是不行可以尝试恢复一下预装系统，然后进行Windows更新，看下这样能不能安装上。</P> Tue, 07 Dec 2021 05:35:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132772#M441639 Hou-YJ 2021-12-07T05:35:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132777#M441641 <P>卸载重启重装这个驱动还是一样，离开公司时硬盘低格了，应该恢复不了原系统了。</P> Tue, 07 Dec 2021 05:44:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132777#M441641 四方漂泊 2021-12-07T05:44:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132779#M441642 <P>使用HP cloud recovery tools这个软件制作恢复介质，然后用U盘恢复看看。这个软件从应用商店中可以下载到</P> Tue, 07 Dec 2021 05:47:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132779#M441642 Hou-YJ 2021-12-07T05:47:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132786#M441643 <P>恢复后，需要安装某些软件或者驱动吗？</P><P>另外，开机时左上角会显示，WARNING!!! The&nbsp;<SPAN>machine is not in commited state！&nbsp; BIOS版本已经升级到1.17了，可以消掉吗？虽然不影响使用，但是看着不舒服。</SPAN></P> Tue, 07 Dec 2021 06:03:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132786#M441643 四方漂泊 2021-12-07T06:03:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132852#M441654 <P>恢复后还是不行</P> Tue, 07 Dec 2021 16:14:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132852#M441654 四方漂泊 2021-12-07T16:14:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132914#M441663 <P>要是恢复完系统之后正确安装驱动还是无效建议最好是能检查一下硬件，联系维修中心或者是进行报修看看。</P> Wed, 08 Dec 2021 02:49:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-EliteBook-840-G5-wu-fa-qi-yong-zhi-wen-he-ren-lian-shi-bie/m-p/1132914#M441663 Hou-YJ 2021-12-08T02:49:56Z