https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1141852#M443278 <P>从目前信息看电池已经出现故障代码，电池硬件故障较大，建议可以联系就近维修站处理。</P> Wed, 26 Jan 2022 01:44:16 GMT Chen_long 2022-01-26T01:44:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1141502#M443242 <P>笔记本电池只能充到60%，使用HP PC Hardward Diagnostics 进行诊断，日志如下：</P><DIV class=""><DIV><TABLE><TBODY><TR><TD><STRONG>TestVersion</STRONG></TD><TD>1.17.8.0</TD></TR><TR><TD><STRONG>TestId</STRONG></TD><TD>a088469f-b159-4d7e-b4f9-0f1ed77a95af</TD></TR><TR><TD><STRONG>Instance</STRONG></TD><TD>1</TD></TR><TR><TD><STRONG>StartTime</STRONG></TD><TD>2022-01-24T12:49:21.8665438+08:00</TD></TR><TR><TD><STRONG>ExecutionDuration</STRONG></TD><TD>00:01:10.3615005</TD></TR><TR><TD><STRONG>Result</STRONG></TD><TD>ExecutionFailed</TD></TR><TR><TD><STRONG>ErrorCode</STRONG></TD><TD>1</TD></TR><TR><TD><STRONG>FailureId</STRONG></TD><TD>MFUE2J-000B0Q-MFPU2J-C6BX13</TD></TR></TBODY></TABLE></DIV><DIV class="">BatteryCheckResult: 13 DevicesSupported: 1 DeviceCount: 1 Primary_ACPowerOn: True Primary_ACAdapterOK: True Primary_ACAdapterStatus: False Primary_TestResult: BLOWN FUSE Primary_DesignCapacity: 41 WHr Primary_FullChargeCapacity: 14 WHr Primary_RemainingCapacity: 9 WHr Primary_MaxError: 1 Primary_CycleCount: 7 Primary_Temperature: 15 deg C Primary_Voltage: 12008 mV Primary_Current: 0 mA Primary_DesignVoltage: 11340 mV Primary_Status: 192 Primary_SerialNumber: 18255 01/22/2020 Primary_ManufacturerName: 333-1C-3B-A Primary_BatteryCTNumber: 6JJQN03WYDAE33 Primary_Warranty: 3 Primary_CalibrationType: 3 Primary_ChargeControl: Supported Primary_TempCharge: True Primary_ChargeTest: True Primary_ChargeCapacity: 36 Primary_TempAlarm: False Primary_DeepDischarge: False Primary_FullCharge: False Primary_FullChargeStatus: False Primary_BatteryCharge: True Primary_DesignCycleCount: 1000</DIV></DIV><DIV class="">请问怎么解决？</DIV> Mon, 24 Jan 2022 05:23:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1141502#M443242 xej 2022-01-24T05:23:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1141852#M443278 <P>从目前信息看电池已经出现故障代码，电池硬件故障较大，建议可以联系就近维修站处理。</P> Wed, 26 Jan 2022 01:44:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1141852#M443278 Chen_long 2022-01-26T01:44:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1185946#M452438 <P>i got same problem, i buy new batterey and same thing</P><P>not even 2 year laptop !</P> Sun, 11 Sep 2022 16:15:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-chi/m-p/1185946#M452438 christkoo 2022-09-11T16:15:46Z