https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1147064#M444383 <P>释放静电：​1.关机；2.拔掉所有的外接设备，包括鼠标键盘电源；3、按住电源按钮，都按住不放30秒；4.松开按键；5..插电源开机，看机器开机是否有提示502，是的话表示操作成功；</P><P>或者是开机点击F2，进行电池检测，要是检测有故障报错的话只能是联系维修中心进行检测维修了。</P> Fri, 25 Feb 2022 03:35:39 GMT Chen_long 2022-02-25T03:35:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146331#M444191 <P>电脑有时候明明有60%的电量，但是半小时后莫名其妙就关机了，只能充上电才能打开，升完win 11后电量明显下降不够用，耗电快，这是惠普管家（HP Support Assistant)上电池的检测结果，需要换电池吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="_0-1645519038335.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69993i991FDBC89348D032/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1645519038335.png" alt="_0-1645519038335.png" /></span></P><P>&nbsp;</P> Tue, 22 Feb 2022 08:37:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146331#M444191 高午 2022-02-22T08:37:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146379#M444195 <P>电池本身才13°C</P> <P>使用环境温度到10°C以上了？</P> Tue, 22 Feb 2022 11:23:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146379#M444195 y2kim 2022-02-22T11:23:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146398#M444208 <P>什么意思？这需要换电池吗 或者有解决的方法？现在电脑还在保修期内，一般电池有几年的保修期？</P> Tue, 22 Feb 2022 14:32:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146398#M444208 高午 2022-02-22T14:32:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146422#M444213 <DIV class="para"><A href="https://support.hp.com/cn-zh/document/c05187929" target="_blank">惠普笔记本电脑 - 如何解决笔记本电池充不进电的问题 | HP®客户支持</A></DIV> <DIV class="para">1~10摄氏度，电池充电进度非常缓慢，这是电池电芯工业技术受自然条件限制所致</DIV> <DIV class="para">&nbsp;</DIV> <DIV class="para">正常现象</DIV> <DIV class="para">&nbsp;</DIV> <DIV class="para">使用环境温度正常的话再观察</DIV> Wed, 23 Feb 2022 00:50:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146422#M444213 y2kim 2022-02-23T00:50:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146535#M444248 <P>现在这种情况怎么解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1645595137339.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70028i05810AFF0F645955/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1645595137339.png" alt="_0-1645595137339.png" /></span></P><P>&nbsp;</P> Wed, 23 Feb 2022 05:45:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1146535#M444248 高午 2022-02-23T05:45:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1147064#M444383 <P>释放静电：​1.关机；2.拔掉所有的外接设备，包括鼠标键盘电源；3、按住电源按钮，都按住不放30秒；4.松开按键；5..插电源开机，看机器开机是否有提示502，是的话表示操作成功；</P><P>或者是开机点击F2，进行电池检测，要是检测有故障报错的话只能是联系维修中心进行检测维修了。</P> Fri, 25 Feb 2022 03:35:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhuang-tai-ruo/m-p/1147064#M444383 Chen_long 2022-02-25T03:35:39Z