https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149660#M444923 <P><A href="https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat" target="_blank">https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat</A></P> <P>找人工客服报修</P> Wed, 09 Mar 2022 15:10:08 GMT y2kim 2022-03-09T15:10:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149364#M444862 <P>买回惠普战66五代锐龙版用了不到二十天，开机灯光闪烁提示摄像头异常无法人脸识别，问一下这是什么问题？</P> Tue, 08 Mar 2022 07:22:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149364#M444862 亮子 2022-03-08T07:22:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149451#M444881 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp135501-136000/sp135640.exe" target="_blank" rel="noopener">https://h30318.www3.hp.com/pub/softpaq/sp135501-136000/sp135640.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>详细可以请参考下面的压缩包里面记录的操作使用过程</P> <P><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip" target="_blank" rel="noopener">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip</A></P> <P>&nbsp;</P> <P>压缩包内是一个用问题步骤记录器记录的mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Wed, 09 Mar 2022 00:58:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149451#M444881 y2kim 2022-03-09T00:58:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149642#M444919 <P>重新设置面部识别，windows&nbsp; &nbsp; heilo&nbsp; &nbsp;提示安装失败。</P><P>疑难解答你的相机出现问题</P> Wed, 09 Mar 2022 12:20:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149642#M444919 亮子 2022-03-09T12:20:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149660#M444923 <P><A href="https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat" target="_blank">https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat</A></P> <P>找人工客服报修</P> Wed, 09 Mar 2022 15:10:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1149660#M444923 y2kim 2022-03-09T15:10:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1150269#M445028 <P>已解决，谢了<span class="lia-unicode-emoji" title=":笑眼微笑:">😊</span></P> Sun, 13 Mar 2022 11:38:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1150269#M445028 亮子 2022-03-13T11:38:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171829#M449420 <P>解决了吗</P> Mon, 27 Jun 2022 03:49:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171829#M449420 不正经的程序猿 2022-06-27T03:49:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171831#M449421 <P>你好，我的用不了这个工具</P> Mon, 27 Jun 2022 03:51:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171831#M449421 不正经的程序猿 2022-06-27T03:51:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171832#M449422 <P>你好，是怎么解决的</P> Mon, 27 Jun 2022 03:51:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171832#M449422 不正经的程序猿 2022-06-27T03:51:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171942#M449428 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/238960">@不正经的程序猿</a>&nbsp; 已写:<BR /> <P>你好，是怎么解决的</P> <HR /></BLOCKQUOTE> <P>你的系统换了没有，不要PE和一键安装的系统</P> Tue, 28 Jun 2022 00:00:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171942#M449428 y2kim 2022-06-28T00:00:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171982#M449432 <P>没换的，意思是必须用微软的一套重装才可以？</P><P>&nbsp;</P> Tue, 28 Jun 2022 03:27:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171982#M449432 不正经的程序猿 2022-06-28T03:27:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171997#M449440 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/238960">@不正经的程序猿</a>&nbsp; 已写:<BR /> <P>没换的，意思是必须用微软的一套重装才可以？</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>我想说的是</P> <P>除非是你自己做的系统镜像</P> <P>否则就是个垃圾系统，坑多到令人发指</P> Tue, 28 Jun 2022 04:47:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-she-xiang-tou-wu-fa-ren-lian-shi-bie-jie-suo/m-p/1171997#M449440 y2kim 2022-06-28T04:47:02Z