https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164541#M447982 <P>开始→设置→更新和安全→Windows更新，检查更新，安装更新。</P> <P>这个过程中，Windows更新会安装需要的更新和大部分的硬件驱动程序。</P> <P>Win10 20H2 版本开始，在可选更新中也有驱动程序的选择。<BR />Win11 的Windows更新→高级选项→可选更新中也有驱动程序的选择。</P> Thu, 19 May 2022 12:05:09 GMT 548851818 2022-05-19T12:05:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164514#M447973 <P>错误代码28，说此设备没有安装驱动。我安装更新驱动，又提示此设备不需要驱动。现在笔记本电脑的打印功能不正常了，不能打印，预览经常卡死。求解决方案。谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20220519-164048.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73972i7E50933ECC1747F2/image-size/large?v=v2&amp;px=999" role="button" title="20220519-164048.png" alt="20220519-164048.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20220519-164115.png" style="width: 662px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73973i43CAF3F513077B78/image-size/large?v=v2&amp;px=999" role="button" title="20220519-164115.png" alt="20220519-164115.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20220519-164121.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73975i9F99054DBE618DFF/image-size/large?v=v2&amp;px=999" role="button" title="20220519-164121.png" alt="20220519-164121.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20220519-164409.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73974iD832566CEA04AABE/image-size/large?v=v2&amp;px=999" role="button" title="20220519-164409.png" alt="20220519-164409.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="screenshot-20220519-164335.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73976i4C11A4140451A012/image-size/large?v=v2&amp;px=999" role="button" title="screenshot-20220519-164335.png" alt="screenshot-20220519-164335.png" /></span></P> Thu, 19 May 2022 08:48:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164514#M447973 公羽传说 2022-05-19T08:48:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164531#M447979 <P>您好，给您的使用带来不便非常抱歉</P><P>您可以使用机器自带的惠普管家对机器做驱动扫描，如扫描正常，代表机器所需的驱动已经加载完成，您可以尝试将故障设备卸载 勾选删除驱动程序后重启</P><P>再操作下系统更新，看下是否可以加载到驱动，也可以个人尝试下第三方驱动软件扫描试试。</P><P>&nbsp;</P><P>&nbsp;</P><P>您可以关注惠普服务微信公众号，可查询机器保修，驱动，常见问题解决方案，线下服务网点地址电话，以及联系在线售后技术工程师。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="官方论坛QRCode.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73977iF5B77C89C260EBA3/image-size/small?v=v2&amp;px=200" role="button" title="官方论坛QRCode.png" alt="官方论坛QRCode.png" /></span></P><P>&nbsp;</P> Thu, 19 May 2022 11:02:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164531#M447979 SongShuo 2022-05-19T11:02:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164541#M447982 <P>开始→设置→更新和安全→Windows更新，检查更新，安装更新。</P> <P>这个过程中，Windows更新会安装需要的更新和大部分的硬件驱动程序。</P> <P>Win10 20H2 版本开始，在可选更新中也有驱动程序的选择。<BR />Win11 的Windows更新→高级选项→可选更新中也有驱动程序的选择。</P> Thu, 19 May 2022 12:05:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-chu-xian-le2ge-gan-tan-haoDetection-verification-heintel-Sensor/m-p/1164541#M447982 548851818 2022-05-19T12:05:09Z