https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1165272#M448143 <P>我这款笔记本是可以转换为平板电脑的，后来我重装系统，触摸屏就不工作了，驱动都更新过。重装系统不管是10 还是11，触摸屏都是不工作的</P> Mon, 23 May 2022 09:36:15 GMT Wolfman 2022-05-23T09:36:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1165272#M448143 <P>我这款笔记本是可以转换为平板电脑的，后来我重装系统，触摸屏就不工作了，驱动都更新过。重装系统不管是10 还是11，触摸屏都是不工作的</P> Mon, 23 May 2022 09:36:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1165272#M448143 Wolfman 2022-05-23T09:36:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1165280#M448144 <P>用HP UEFI诊断工具测试硬件是否存在故障</P> <P>&nbsp;</P> <P>开机按F2，先看到如下画面</P> <P>&nbsp;<SPAN><IMG src="http://support.hp.com/doc-images/929/c04240223.jpg" border="0" alt="语言选择 UEFI" /></SPAN></P> <P>&nbsp;</P> <P>在菜单中选择语言，选择组件测试</P> <P>按屏幕提示完成测试</P> <P>&nbsp;</P> <P>测试有问题直接去服务中心</P> <P>测试正常，进系统之后更新BIOS</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">HP 消费类笔记本电脑 - 更新 BIOS（基本输入输出系统）</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">按照<STRONG>在 Windows 中手动更新 BIOS</STRONG>操作</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="http://support.hp.com/cn-zh/document/c00444074" target="_blank">http://support.hp.com/cn-zh/document/c00444074</A></P> Mon, 23 May 2022 10:47:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1165280#M448144 y2kim 2022-05-23T10:47:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1166304#M448358 <P>组件测试，触摸屏测试可以出来画面，但是按照要求用手触摸没反应</P> Sat, 28 May 2022 03:45:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1166304#M448358 Wolfman 2022-05-28T03:45:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1166305#M448359 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/234211">@Wolfman</a>&nbsp; 已写:<BR /> <P>组件测试，触摸屏测试可以出来画面，但是按照要求用手触摸没反应</P> <HR /></BLOCKQUOTE> <P>硬件故障</P> <P>去服务中心微信</P> Sat, 28 May 2022 03:59:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-mo-ping-bu-gong-zuo-le/m-p/1166305#M448359 y2kim 2022-05-28T03:59:43Z