https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178236#M450723 <P>这个细节与什么驱动有关呢？显卡驱动？还是电源管理软件？</P> Mon, 01 Aug 2022 14:45:56 GMT godspeed 2022-08-01T14:45:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178213#M450713 <P>偶尔电脑就很卡顿，打开网页上的百度地图，拖拽地图都不流畅。</P><P>观察GPU占用率发现拖拽过程中持续100%。使用GPU-Z发现此时GPU主频最高只能到100多MHz。</P><P>遇到这种问题好像只能重启，重启之后，再打开地图拖拽，GPU主频可以超过1000MHz，系统就流畅了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220801205116.png" style="width: 576px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77485iB35FD8270AA94FF1/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220801205116.png" alt="微信截图_20220801205116.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220801205529.png" style="width: 587px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77486i49C726230C77824D/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220801205529.png" alt="微信截图_20220801205529.png" /></span></P> Mon, 01 Aug 2022 13:10:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178213#M450713 godspeed 2022-08-01T13:10:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178221#M450715 <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.5.exe" target="_blank" rel="noopener noreferrer">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.5.exe</A></P><P>&nbsp;</P><P>使用这个工具检测驱动看一下</P> Mon, 01 Aug 2022 13:42:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178221#M450715 Chen_long 2022-08-01T13:42:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178232#M450721 <P>能检测到一些更新，但是需要都安装么？</P><P>比如惠普官网的显卡驱动30.0.101.2079这个版本连Intel官网都找不到，播放4K 60Hz HDR视频卡得不行。我换回Intel官方最新版驱动30.0.101.1994才解决。</P> Mon, 01 Aug 2022 14:23:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178232#M450721 godspeed 2022-08-01T14:23:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178235#M450722 <P>建议更新驱动。</P> Mon, 01 Aug 2022 14:44:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178235#M450722 WDH 2022-08-01T14:44:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178236#M450723 <P>这个细节与什么驱动有关呢？显卡驱动？还是电源管理软件？</P> Mon, 01 Aug 2022 14:45:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178236#M450723 godspeed 2022-08-01T14:45:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178362#M450742 <P>HPIA这个工具检测后很多提示看起来也是有问题的。</P><P>例如，扫描后推荐了“关键”的软件中有HP Smart Health，但下载完安装的时候却提示不支持。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220802151054.png" style="width: 526px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77517i1CE96A292869146D/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220802151054.png" alt="微信截图_20220802151054.png" /></span></P> Tue, 02 Aug 2022 07:13:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178362#M450742 godspeed 2022-08-02T07:13:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178373#M450746 <P><A href="https://www.intel.cn/content/www/cn/zh/support/detect.html" target="_blank">https://www.intel.cn/content/www/cn/zh/support/detect.html</A><BR />进入这个链接，下载一下Intel的工具，用这个工具将驱动更新一下，然后看一下还有没有这个情况，如果还会有的话，可以新建一个账户试试，无效的话，重置系统看一下。</P> Tue, 02 Aug 2022 07:42:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178373#M450746 hlin 2022-08-02T07:42:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178523#M450765 <P>装上了这个英特尔官方驱动程序和支持助理软件，已更新蓝牙、WIFI和GPU驱动，目前GPU驱动版本为31.0.101.3222了。我再观察一下看看。</P><P>主要是遇到这种问题还真是不好查原因，除了更新难道就只能重启或者重置系统？</P> Wed, 03 Aug 2022 05:45:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178523#M450765 godspeed 2022-08-03T05:45:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178543#M450768 <P>这种情况一般是驱动方面的问题的，将驱动更新一下看看。</P> Wed, 03 Aug 2022 07:01:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178543#M450768 hlin 2022-08-03T07:01:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178681#M450798 <P>哎，各种助手机制经常打架。早上收到更新，自动让我装上惠普推荐的GPU驱动版本（30.0.101.2079）。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220804101148.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77588iA413282A20BDDDED/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220804101148.png" alt="微信截图_20220804101148.png" /></span></P> Thu, 04 Aug 2022 02:13:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178681#M450798 godspeed 2022-08-04T02:13:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178719#M450800 <P>正常更新就可以，第三方的杀毒软件不建议安装。</P> Thu, 04 Aug 2022 05:22:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1178719#M450800 hlin 2022-08-04T05:22:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1179013#M450850 <P>从来都不用第三方的杀毒软件。</P><P>问题就在这个正常更新上了，使用Intel的软件会将驱动更新到最新，但是Windows的自动正常更新会降级驱动。</P><P>以前记得是改了一个注册表项才阻止Windows自动更新驱动的。</P><P>这次与另一位专家沟通了一下，在设备管理器里面找到驱动后，右键选择“更新驱动程序”，然后选择“浏览我的电脑以查找驱动程序”，再选择“让我从计算机上的可用驱动程序列表中选择”，最后再选回最新版驱动。据说这样手动选择后，Windows自动更新就不会降级驱动了，具体是不是这样还有待观察。</P> Fri, 05 Aug 2022 13:19:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1179013#M450850 godspeed 2022-08-05T13:19:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1179316#M450957 <P>【设备安装设置】此电脑图标——右键选择属性——点击高级系统设置——选择硬件——选择设备安装设置——选择否——保存更改</P><P>试试这个方法看看是否会自动更新驱动</P> Mon, 08 Aug 2022 01:54:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1179316#M450957 Chen_long 2022-08-08T01:54:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1181674#M451485 <P>好像这个方法是可行的。比改注册表方便，收藏了。谢谢。</P> Sat, 20 Aug 2022 02:47:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1181674#M451485 godspeed 2022-08-20T02:47:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1185486#M452318 <P>虽然之前将驱动更新为31.0.101.3222并且锁定到了这个新版本。</P><P>但今天问题还是又出现了，基本可以认为更新驱动并没有解决问题。</P><P>上下滚动网页时GPU占用率就100%，关键是GPU主频只有100MHz。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220908211029.png" style="width: 633px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79005iA80B8F1174C551FC/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220908211029.png" alt="微信截图_20220908211029.png" /></span></P> Thu, 08 Sep 2022 13:12:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1185486#M452318 godspeed 2022-09-08T13:12:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1190325#M453381 <P>最近已经更新到Intel最新的9月16日版本31.0.101.3430驱动，但今天还是遇到了GPU被锁在300MHz的情况。</P><P>联系在线客服后做了升级。不知道是否能在下次遇到问题的时候搜集一下现场数据。</P><P>希望惠普能重视这个问题，尽早与Intel合作把问题解决掉。</P> Tue, 04 Oct 2022 03:08:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mao-shiGPU-pin-lu-diao-jie-shi-bu-shi-chuBUG-dao-zhi-dian-nao-hen-ka-dun/m-p/1190325#M453381 godspeed 2022-10-04T03:08:42Z