https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181339#M451405 <P>你好谢谢你的解答。但问题是我按esc和f10没有用，而且按esc他会一直无限循环</P> Thu, 18 Aug 2022 13:24:34 GMT 难受啊啊啊啊 2022-08-18T13:24:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181325#M451401 <P>今天系统更新之后，然后晚上开机就出现了 滴的一声 出现Hp sure start recovery 系统根本进不去按f10之类的按键都没用。Hp sure start detected an unauthorized change to the security boot keys. the keys were restored automatically，and there is no further action required，the occurrence of this problem indicates a security problem that should not be ignored。</P> Thu, 18 Aug 2022 12:28:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181325#M451401 难受啊啊啊啊 2022-08-18T12:28:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181336#M451404 <P>第一步，先连续点击<SPAN>F10/Esc</SPAN>，再重启机器进入<SPAN>BIOS</SPAN>，在<SPAN>Security-BIOS Sure Start</SPAN>中，把<SPAN>Sure Start Secure Boot key</SPAN>和<SPAN>Enhanced HP Firmware Runtime</SPAN>选项取消勾选，保存重启机器再进<SPAN>BIOS</SPAN></P><P>（输入<SPAN>4</SPAN>位数字验证码时，别用数字小键盘）</P><P>第二步，在<SPAN>Security-Secure Boot Configuration</SPAN>里，勾选<SPAN>Clear Secure Boot Key</SPAN>，保存重启，测试可以进入系统</P><P>如无效，取消<SPAN>Clear</SPAN>这项，再勾选下方<SPAN>Reset Secure Boot Keys to Factory Defaults</SPAN>测试。</P><P>如已经取消了<SPAN>Sure Start Secure Boot key Protection</SPAN>后，但<SPAN>Clear Secure Boot Key</SPAN>和<SPAN>Reset SecureBoot Keys to factory</SPAN>选项依然是灰色不可选的情况</P><P>能记住<SPAN>Windows</SPAN>系统密码的情况下，使用<SPAN>BIOS</SPAN>的重置安全出厂后，再重复步骤<SPAN>1</SPAN>，<SPAN>2</SPAN>可以解决</P><P>但同时会清除指纹<SPAN>/</SPAN>人脸<SPAN>/PIN</SPAN>码等验证方式，所以需要能记住系统密码再操作</P> Thu, 18 Aug 2022 13:18:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181336#M451404 Chen_long 2022-08-18T13:18:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181339#M451405 <P>你好谢谢你的解答。但问题是我按esc和f10没有用，而且按esc他会一直无限循环</P> Thu, 18 Aug 2022 13:24:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181339#M451405 难受啊啊啊啊 2022-08-18T13:24:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181400#M451419 <P>联系维修站看看帮助操作下</P> Fri, 19 Aug 2022 02:11:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1181400#M451419 Chen_long 2022-08-19T02:11:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1364873#M488783 <P>我是一台elitebook 830g7，</P><P>社区回复的设置步骤，确实能解决关闭开机的提示sure recovery ，但是发现系统不能正常关机，该怎么设置？</P> Sat, 18 Oct 2025 04:01:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Hp-sure-start-recovery/m-p/1364873#M488783 qmdx1302 2025-10-18T04:01:46Z