https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181411#M451421 <P><A href="http://ftp.ext.hp.com//pub/caps-softpaq/cmit/HPIA.html" target="_blank">http://ftp.ext.hp.com//pub/caps-softpaq/cmit/HPIA.html</A><BR />使用hpia检测分析驱动看一下</P><P>或者开机连续点击F2 检测下键盘看一下</P> Fri, 19 Aug 2022 02:18:53 GMT Chen_long 2022-08-19T02:18:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181354#M451411 <P>如题，我于昨日更新驱动及bios后键盘有部分按键失灵，包括方向下，左键，退格键，字母h，g键。其余按键正常使用。请问这个问题如何修复?</P> Thu, 18 Aug 2022 15:56:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181354#M451411 Erixar 2022-08-18T15:56:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181411#M451421 <P><A href="http://ftp.ext.hp.com//pub/caps-softpaq/cmit/HPIA.html" target="_blank">http://ftp.ext.hp.com//pub/caps-softpaq/cmit/HPIA.html</A><BR />使用hpia检测分析驱动看一下</P><P>或者开机连续点击F2 检测下键盘看一下</P> Fri, 19 Aug 2022 02:18:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181411#M451421 Chen_long 2022-08-19T02:18:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181416#M451424 好的，我回头试一下，把检测报告发上来 Fri, 19 Aug 2022 02:23:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181416#M451424 Erixar 2022-08-19T02:23:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181780#M451498 <P>我也遇到了类似同意的问题。新机子在不知情的情况下更新了许多东西包括BIOS，之后就出现偶尔串键的情况。太特么苦恼了！</P> Sun, 21 Aug 2022 02:10:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181780#M451498 麻袋带蓝 2022-08-21T02:10:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181872#M451514 <TABLE width="504"><TBODY><TR><TD width="72">&nbsp;</TD><TD width="72">驱动程序名称/描述</TD><TD width="72">设备 ID</TD><TD width="72">设备制造商</TD><TD width="72">驱动程序提供商</TD><TD width="72">驱动程序日期</TD><TD width="72">驱动程序版本</TD></TR><TR><TD>键盘</TD><TD>Standard 101/102-Key or Microsoft Natural PS/2 Keyboard for HP Hotkey Support</TD><TD>ACPI\HPQ8002\4&amp;384A7B02&amp;0</TD><TD width="72">目标映像: HP Inc.<BR />参考映像:&nbsp;</TD><TD>HP Development Company, L.P.</TD><TD width="72">目标映像: 04/26/2022<BR />参考映像: 03/22/2022</TD><TD>11.1.8.1</TD></TR><TR><TD>声音、视频和游戏控制器</TD><TD>Realtek(R) Audio</TD><TD>HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0236&amp;SUBSYS_103C85AD&amp;REV_1000\5&amp;15026BC8&amp;0&amp;0001</TD><TD width="72">目标映像: Realtek<BR />参考映像: Realtek Semiconductor Corp.</TD><TD>Realtek Semiconductor Corp.</TD><TD width="72">目标映像: 05/10/2022<BR />参考映像: 08/03/2021</TD><TD width="72">目标映像: 6.0.9350.1<BR />参考映像: 6.0.9215.1</TD></TR><TR><TD>系统设备</TD><TD>HP Mobile Data Protection Sensor</TD><TD>ACPI\HPQ6007\3&amp;2411E6FE&amp;2</TD><TD width="72">目标映像: HP Inc.<BR />参考映像:&nbsp;</TD><TD>HP Development Company, L.P.</TD><TD width="72">目标映像: 03/21/2022<BR />参考映像: 10/27/2020</TD><TD width="72">目标映像: 7.0.21.37899<BR />参考映像: 7.0.18.1</TD></TR><TR><TD>软件组件</TD><TD>HP Application Enabling Services</TD><TD>SWD\DRIVERENUM\{30E20916-51CC-469C-AD2D-EAEEE7624B3B}#FUSIONSOFTWARE&amp;3&amp;1691ED8D&amp;0</TD><TD width="72">目标映像: HP<BR />参考映像:&nbsp;</TD><TD>HP Inc.</TD><TD width="72">目标映像: 06/17/2022<BR />参考映像: 01/18/2022</TD><TD width="72">目标映像: 1.45.3033.0<BR />参考映像: 1.40.2695.0</TD></TR><TR><TD>软件组件</TD><TD>HP LAN/WLAN/WWAN Switching and Hotkey Service</TD><TD>SWD\DRIVERENUM\{9A196A35-8AD1-4819-B54A-C8C7ACD7FC20}#HPHOTKEYSUPPORTUWP&amp;5&amp;1B5D22EB&amp;1</TD><TD width="72">目标映像: HP Inc.<BR />参考映像:&nbsp;</TD><TD>HP Development Company, L.P.</TD><TD width="72">目标映像: 04/26/2022<BR />参考映像: 03/22/2022</TD><TD>8.10.27.1</TD></TR><TR><TD>软件组件</TD><TD>HP Audio Hardware Support Application</TD><TD>SWD\DRIVERENUM\{9A4A8283-35D3-4A69-AA19-AA29E9046185}#HPAUDIOCONTROLHSA&amp;6&amp;B8F09C&amp;0</TD><TD width="72">目标映像: Realtek<BR />参考映像: Realtek Semiconductor Corp.</TD><TD>Realtek</TD><TD width="72">目标映像: 05/05/2022<BR />参考映像: 06/29/2021</TD><TD width="72">目标映像: 12.0.6000.273<BR />参考映像: 12.0.6000.252</TD></TR><TR><TD>软件组件</TD><TD>Realtek Audio Effects Component</TD><TD>SWD\DRIVERENUM\{C3A63EDD-2D27-4B66-B155-5E94B43D926A}#REALTEKAPO&amp;6&amp;B8F09C&amp;0</TD><TD width="72">目标映像: Realtek<BR />参考映像: Realtek Semiconductor Corp.</TD><TD>Realtek</TD><TD width="72">目标映像: 04/18/2022<BR />参考映像: 08/03/2021</TD><TD width="72">目标映像: 11.0.6000.1046<BR />参考映像: 11.0.6000.940</TD></TR><TR><TD>软件组件</TD><TD>Realtek Audio Universal Service</TD><TD>SWD\DRIVERENUM\{C3A63EDD-2D27-4B66-B155-5E94B43D926A}#REALTEKSRV&amp;6&amp;B8F09C&amp;0</TD><TD width="72">目标映像: Realtek<BR />参考映像: Realtek Semiconductor Corp.</TD><TD>Realtek</TD><TD width="72">目标映像: 05/10/2022<BR />参考映像: 08/03/2021</TD><TD width="72">目标映像: 1.0.0.522<BR />参考映像: 1.0.0.407</TD></TR><TR><TD>软件组件</TD><TD>Sound Research Audio Effects Component</TD><TD>SWD\DRIVERENUM\{CE55C9E8-5DDF-4346-9C42-6B72AA38EF7C}#SEAPO&amp;6&amp;B8F09C&amp;0</TD><TD width="72">目标映像: Sound Research Corp.<BR />参考映像:&nbsp;</TD><TD>Sound Research Corp.</TD><TD width="72">目标映像: 04/14/2022<BR />参考映像: 01/21/2021</TD><TD width="72">目标映像: 2.0.10.63<BR />参考映像: 2.0.9.20</TD></TR><TR><TD>软件组件</TD><TD>HP Radio Manager Device</TD><TD>SWD\DRIVERENUM\{CFABACAD-7939-467C-96A7-93781D90D2D8}#WIRELESSBUTTONDRIVER_USERSVC&amp;3&amp;9489F59&amp;0</TD><TD width="72">目标映像: HP Inc.<BR />参考映像:&nbsp;</TD><TD>HP Inc.</TD><TD width="72">目标映像: 11/12/2021<BR />参考映像: 05/16/2019</TD><TD width="72">目标映像: 2.1.16.30156<BR />参考映像: 2.1.10.1</TD></TR><TR><TD>人机接口设备</TD><TD>HP Wireless Button Driver</TD><TD>ACPI\HPQ6001\2&amp;DABA3FF&amp;2</TD><TD width="72">目标映像: HP Inc.<BR />参考映像:&nbsp;</TD><TD>HP Inc.</TD><TD width="72">目标映像: 11/12/2021<BR />参考映像: 05/16/2019</TD><TD width="72">目标映像: 2.1.16.30156<BR />参考映像: 2.1.10.1</TD></TR><TR><TD>照相机</TD><TD>HP HD Camera</TD><TD>USB\VID_04F2&amp;PID_B669&amp;MI_00\7&amp;1410A4EE&amp;0&amp;0000</TD><TD width="72">目标映像: Realtek<BR />参考映像: Chicony Electronics Co.</TD><TD>Realtek</TD><TD width="72">目标映像: 10/12/2020<BR />参考映像: 06/22/2020</TD><TD width="72">目标映像: 10.0.19041.20163<BR />参考映像: 10.0.19041.20148</TD></TR><TR><TD>安全设备</TD><TD>AMD PSP 10.0 Device</TD><TD>PCI\VEN_1022&amp;DEV_15DF&amp;SUBSYS_15DF1022&amp;REV_00\4&amp;1785C648&amp;0&amp;0241</TD><TD width="72">目标映像: Advanced Micro Devices Inc.<BR />参考映像: Advanced Micro Devices</TD><TD>Advanced Micro Devices Inc.</TD><TD width="72">目标映像: 06/19/2019<BR />参考映像: 04/02/2019</TD><TD width="72">目标映像: 4.11.0.0<BR />参考映像: 4.9.0.0</TD></TR></TBODY></TABLE> Sun, 21 Aug 2022 13:54:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181872#M451514 Erixar 2022-08-21T13:54:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181873#M451515 <P>我已将检测结果附上，由于电脑键盘使用障碍故分两层回复，见谅。在此过程中我发现键盘win键也失灵。以及，我的电脑在开机f2后未有键盘检测选项。我用 hardware diagnostics进行了键盘测试，故障ID为PW6455-9RXB76-MFPXGK-G1M413.</P> Sun, 21 Aug 2022 14:05:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1181873#M451515 Erixar 2022-08-21T14:05:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1182093#M451554 <P>请尽快回复，今日问题更加严重了，在开机之后windows系统会触发保护直接过热关机，无法正常使用。在Ubuntu下进行测试后发现硬盘在未有高频读写的情况下异常高热。</P> Mon, 22 Aug 2022 13:25:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1182093#M451554 Erixar 2022-08-22T13:25:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1183044#M451784 <P>有人可以告诉我怎么将bios恢复到旧版本吗？ 我的电脑已经一个礼拜无法使用了。</P> Sun, 28 Aug 2022 10:34:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1183044#M451784 Erixar 2022-08-28T10:34:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1183568#M451937 <P>F2界面测试故障报错了一般就是硬件问题较大，但是如果跳过也会报错。</P> <P>在物理键盘上按压的时候如果屏幕上的虚拟键盘也是没有反应的这种就是硬件故障问题。</P> <P>&nbsp;</P> <P>回退BIOS的话 到官网下载比当前版本旧的BIOS双击运行，可以一直下一步就代表支持回退</P> <P>&nbsp;</P> <P>zhan66AMD版本温度本身较高一些，如果很长时间没有清理过 可以自己清理下风扇灰尘 更换下硅脂</P> <P>再顺便做下静电释放 看下键盘是否可以恢复</P> <P>步骤：将电脑关机后，拔掉所有的外接设备包括电源线，然后长按开机键30秒，按够时间后插电开机试试。</P> <P>&nbsp;</P> <P>如果不行，两个问题合二为一，送到维修站检测下。</P> Tue, 30 Aug 2022 09:55:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1183568#M451937 正在输入 2022-08-30T09:55:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1184409#M452137 <P>您好，我未能在官网早到下载入口，只能在“软件与qu动程序”中找到最新的bios，您嫩更详细地提供一下下载入口，吗</P><P>&nbsp;</P> Sat, 03 Sep 2022 03:35:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1184409#M452137 Erixar 2022-09-03T03:35:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1184428#M452139 <P>我回退了1.16bios 机器虽然热但不会自动关机了；键盘还是不能用，我后续会送去维修站。但我还是不能接受更新驱动就会导致键盘失灵，这也太离谱了。仅仅过了半个小时电脑就无法使用了。希望您这边跟开发反馈下，看看问题到底出在哪，给我一个反馈。我在之前都没有拆过机器的，在键盘失灵后才第一次拆机。</P> Sat, 03 Sep 2022 05:25:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1184428#M452139 Erixar 2022-09-03T05:25:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1184508#M452153 <P>找到驱动程序列表后，展开BIOS这一项，就会有一个【以前版本】</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1662258395486.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/78784iD607955F73B7978F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1662258395486.png" alt="_0-1662258395486.png" /></span></P> <P>然后下载一个比你当前电脑旧的版本，双击运行 可以向下进行就代表支持回退</P> <P>如果无法回退，可以送到惠普的维修站去解决下</P> Sun, 04 Sep 2022 02:27:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66amd-sheng-ji-ban-geng-xinbios-hou-jian-pan-bu-fen-an-jian-shi-ling-wen-ti/m-p/1184508#M452153 正在输入 2022-09-04T02:27:14Z