https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186529#M452521 <P>把USB键盘鼠标拔下后再开机</P> Wed, 14 Sep 2022 07:23:41 GMT 548851818 2022-09-14T07:23:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186386#M452496 <P>已运行过检测，检测下来没问题，但开机还是出现这个提示，请问怎么才能直接进Windows<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79208iE57713B4E47F9E3E/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79210i5B9F68697AF219CD/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79211iF595ED88AD261EDB/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/79212i2CD1872468252626/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span></P> Wed, 14 Sep 2022 01:22:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186386#M452496 zwh365 2022-09-14T01:22:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186414#M452499 <P>您好，可以先关机后多次手动点击F2 确保按键回弹正常</P><P>&nbsp;</P><P>然后拔掉所有的外接设备包括电源线，然后长按开机键30秒，按够时间后插电开机试试。</P><P>如果有外接键盘暂时不链接看下是否正常</P> Wed, 14 Sep 2022 02:20:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186414#M452499 SongShuo 2022-09-14T02:20:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186472#M452507 <P>你好，按您说的方法试过了，刚开始重启了几次都能直接进Windows，几次之后又出来那个HP PC Hardware Diagnostics UEFI了</P> Wed, 14 Sep 2022 04:34:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186472#M452507 zwh365 2022-09-14T04:34:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186490#M452509 <P>您好，您安装下新版本<A href="https://ftp.hp.com/pub/softpaq/sp141501-142000/sp141572.exe" target="_blank" rel="noopener">诊断工具</A>&nbsp;</P><P>安装完重启下电脑，再去关机并开机，若开机时依旧如此，建议可以联系维修站检测下</P><P><A href="http://support.hpicss.com/ascindex_detail.aspx" target="_self">维修站</A>&nbsp;</P> Wed, 14 Sep 2022 05:24:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186490#M452509 SongShuo 2022-09-14T05:24:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186525#M452519 <P>现在好像变成随机出现这个了，我再反复重启关机试试，谢谢啊</P> Wed, 14 Sep 2022 06:18:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186525#M452519 zwh365 2022-09-14T06:18:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186529#M452521 <P>把USB键盘鼠标拔下后再开机</P> Wed, 14 Sep 2022 07:23:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186529#M452521 548851818 2022-09-14T07:23:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186668#M452536 <P>没用外接键盘，但接了罗技的无线鼠标，把鼠标的那个usb接收器拔了有时也还是会出来这个提示</P> Thu, 15 Sep 2022 00:57:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zong-shi-qi-dongHP-PC-Hardware-Diagnostics-UEFI/m-p/1186668#M452536 zwh365 2022-09-15T00:57:27Z