https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189103#M453074 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/252855">@春苗</a>&nbsp;，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Tue, 27 Sep 2022 07:01:58 GMT KongL 2022-09-27T07:01:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189097#M453071 <P><SPAN>1时间/地点：2021年2月26日经京东平台花费6099元购买惠普笔记本一台</SPAN></P><P><SPAN>2事件经过：</SPAN></P><P><SPAN>2021年6月左右开始偶尔出现蓝屏黑屏，开机一次差不多有一个黑屏蓝屏，由于是新电脑加上使用频率低，当时未认为是质量问题也未找商家；</SPAN></P><P><SPAN>2022年3月第3周疫情居家办公使用个人电脑，3月22日开始电脑一天出现多次黑屏蓝屏，致电惠普售后工程师电话指导做调试，接下来2天未出问题，后续电脑未使用；</SPAN></P><P><SPAN>2022年5月23日第二次疫情居家一天内大幅度冒出黑屏蓝屏，售后依旧指导电话调试，持续了没几天，电脑完全蓝屏至不能开机，售后还是让调试解决问题，我特别生气反馈根本不行，转而售后让我到线下服务点；</SPAN></P><P><SPAN>6月29日到达线下维修店我被告知黑屏蓝屏原因是电脑主板坏了，就有些离谱了，后来就想着更换主板就好了</SPAN></P><P><SPAN>更换主板后我告知工作人员电脑维修有鼓包情况，但是工作人员并未回应，我也不太懂，以为没多大事后来便一直没用电脑，9月2日再次打开电脑发现电脑屏幕漏出，根本连机都不敢开，送到线下服务店告知我需要更换屏幕，我同意更换，没过几天又告诉我A壳钉柱断了，不在维修范围内</SPAN></P><P><SPAN>我就想说，我是给自己买了一个工具还是买了一个不定时骚扰器，并且维修越修越有问题</SPAN></P><P>&nbsp;</P><P>3诉求：更换电脑并道歉</P> Tue, 27 Sep 2022 06:44:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189097#M453071 春苗 2022-09-27T06:44:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189098#M453072 <P>更换电脑+致歉</P> Tue, 27 Sep 2022 06:45:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189098#M453072 春苗 2022-09-27T06:45:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189103#M453074 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/252855">@春苗</a>&nbsp;，您好~<BR /><BR />非常抱歉给您带来的不便，我们会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Tue, 27 Sep 2022 07:01:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189103#M453074 KongL 2022-09-27T07:01:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189358#M453119 <P><SPAN>更换电脑+致歉</SPAN></P> Wed, 28 Sep 2022 09:34:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189358#M453119 春苗 2022-09-28T09:34:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189373#M453124 更换电脑+致歉 Wed, 28 Sep 2022 10:42:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189373#M453124 春苗 2022-09-28T10:42:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189375#M453126 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/252855">@春苗</a>&nbsp;，您好~<BR /><BR />我这边已帮您反馈，明天会有专员与您联系，请耐心等待。<BR /><BR />谢谢</P> Wed, 28 Sep 2022 11:01:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189375#M453126 KongL 2022-09-28T11:01:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189685#M453180 <P><SPAN>更换电脑+致歉</SPAN></P> Fri, 30 Sep 2022 04:02:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1189685#M453180 春苗 2022-09-30T04:02:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190207#M453353 <P>今天是国庆假期的第3天，至今也没有收到工作人员的电话，就买一个用来办公的工具，为什么会这么费劲儿呢</P> Mon, 03 Oct 2022 07:42:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190207#M453353 春苗 2022-10-03T07:42:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190309#M453375 <P>感谢管理员做了信息同步，我刚刚收到了售后工作人员的电话</P><P>&nbsp;</P><P>但是售后管理员混淆关系偷换概念，我的诉求很清楚电脑持续出现问题不断的刷新人的底线我要求换货，售后工作人员给我致电告知的是目前电脑放了一个月，现在的维修情况</P><P>&nbsp;</P><P>惠普社区里应该要么是电脑使用擅长者，要么也是对应消费者，还可能有这方面的专家，我想问管理员，这样的问题不应该有一个正常的解决方式吗</P> Tue, 04 Oct 2022 02:32:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190309#M453375 春苗 2022-10-04T02:32:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190334#M453382 更换电脑+致歉 Tue, 04 Oct 2022 03:47:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190334#M453382 春苗 2022-10-04T03:47:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190384#M453388 <P><SPAN>更换电脑+致歉</SPAN></P> Tue, 04 Oct 2022 07:51:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190384#M453388 春苗 2022-10-04T07:51:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190944#M453551 <P>太让心糟心了，假期还得处理这个破电脑的问题</P><P>&nbsp;</P><P><SPAN>更换电脑+致歉</SPAN></P> Fri, 07 Oct 2022 09:20:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1190944#M453551 春苗 2022-10-07T09:20:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1191043#M453564 <P><SPAN>更换电脑+致歉</SPAN></P> Sat, 08 Oct 2022 05:15:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1191043#M453564 春苗 2022-10-08T05:15:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1191972#M453751 <P><SPAN>更换电脑并道歉</SPAN></P> Wed, 12 Oct 2022 07:45:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1191972#M453751 春苗 2022-10-12T07:45:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1192220#M453793 <P><SPAN>更换电脑+道歉</SPAN></P> Thu, 13 Oct 2022 10:11:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1192220#M453793 春苗 2022-10-13T10:11:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1192747#M453957 <P><SPAN>更换电脑+致歉</SPAN></P> Sun, 16 Oct 2022 13:46:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1192747#M453957 春苗 2022-10-16T13:46:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1193425#M454123 <P><SPAN>更换电脑+致歉</SPAN></P> Wed, 19 Oct 2022 12:02:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1193425#M454123 春苗 2022-10-19T12:02:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1237793#M463218 <P>兄弟，话说你问题解决了吗？我的电脑自从拿到手都往售后跑了不下十次了，还好这边售后不扯皮。积极性也挺好的，这两天帮我更换主板，不知道有没有其他问题，而且电脑散热一直压不下去，产品：暗影精灵8plus高能版</P> Wed, 14 Jun 2023 07:22:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1237793#M463218 Szl 2023-06-14T07:22:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1242135#M464251 <P>兄弟解决了吗？</P> Thu, 06 Jul 2023 15:51:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1242135#M464251 我爱奖励 2023-07-06T15:51:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1242467#M464328 <P>我也是买了2023的战x，真的第一次买惠普，CPUZ 620单核，6200多核，真的是欺骗啊。。。。，这就是大厂一线，还没有7735单核高。谁再买惠普就是脑袋有包。</P> Sun, 09 Jul 2023 01:52:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-you-zhi-liang-wen-ti-bu-yu-geng-huan-zhu-ban-huai-le-ping-mu-diao-le-A-ke-ding-zhu-duan-le/m-p/1242467#M464328 有点失望 2023-07-09T01:52:32Z