https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190948#M453552 <P>按上述的方法，即</P><P>1，Win-X - 设备管理器&nbsp; - 照相机 - HP IR Camera - 右键 - 删除设备 - 卸载&nbsp;</P><P>2，重启计算机</P><P>3，Win-I - 账户 - 登录方式 - 面部识别&nbsp;</P><P>=======</P><P>连续两次未能成功。</P><P>第三次</P><P>1，Win-X - 设备管理器 - 照相机 - HP HD Camera / HP IR Camera，分别右键，删除设备 - 卸载</P><P>2，还是在设备管理器中 - 生物识别设备 - Facial Recongnition (Windows Hello) Software Device - 右键 ，删除设备 - 卸载</P><P>3，重启计算机</P><P>4， 然后就OK了</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1665137414788.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80210iE601AB5222E5D03C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1665137414788.png" alt="_0-1665137414788.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1665137437604.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80211i2EB79F320B8FF996/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1665137437604.png" alt="_1-1665137437604.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1665137453126.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80212iB704873C515C6694/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1665137453126.png" alt="_2-1665137453126.png" /></span></P><P>&nbsp;</P> Fri, 07 Oct 2022 10:12:28 GMT 三打不留 2022-10-07T10:12:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190922#M453538 <P>突然人脸识别不能用了，只能PIN登陆。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1665127336800.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80208iC957DE74F02F6912/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1665127336800.png" alt="_0-1665127336800.png" /></span></P><P>&nbsp;</P> Fri, 07 Oct 2022 07:22:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190922#M453538 三打不留 2022-10-07T07:22:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190923#M453539 <P lang="en-US">在系统桌面，在“开始”菜单旁边的搜索框中输入“设备管理器”，然后在结果中选择“设备管理器”。</P> <P lang="en-US">展开“照相机”。</P> <P lang="en-US">右键有<STRONG>IR字样</STRONG>的摄像头设备</P> <P lang="en-US">卸载</P> <P lang="en-US">不勾选删除驱动的勾</P> <P lang="en-US">确定完成卸载</P> <P lang="en-US">重启</P> <P lang="en-US">如果问题没解决，重复上面动作，但是这次勾选删除驱动的勾</P> Fri, 07 Oct 2022 07:29:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190923#M453539 y2kim 2022-10-07T07:29:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190948#M453552 <P>按上述的方法，即</P><P>1，Win-X - 设备管理器&nbsp; - 照相机 - HP IR Camera - 右键 - 删除设备 - 卸载&nbsp;</P><P>2，重启计算机</P><P>3，Win-I - 账户 - 登录方式 - 面部识别&nbsp;</P><P>=======</P><P>连续两次未能成功。</P><P>第三次</P><P>1，Win-X - 设备管理器 - 照相机 - HP HD Camera / HP IR Camera，分别右键，删除设备 - 卸载</P><P>2，还是在设备管理器中 - 生物识别设备 - Facial Recongnition (Windows Hello) Software Device - 右键 ，删除设备 - 卸载</P><P>3，重启计算机</P><P>4， 然后就OK了</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1665137414788.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80210iE601AB5222E5D03C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1665137414788.png" alt="_0-1665137414788.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1665137437604.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80211i2EB79F320B8FF996/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1665137437604.png" alt="_1-1665137437604.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1665137453126.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80212iB704873C515C6694/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1665137453126.png" alt="_2-1665137453126.png" /></span></P><P>&nbsp;</P> Fri, 07 Oct 2022 10:12:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190948#M453552 三打不留 2022-10-07T10:12:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190976#M453555 <P>最简单最有效的方法是<STRONG>重置系统</STRONG>！</P> Fri, 07 Oct 2022 23:47:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190976#M453555 lyhb 2022-10-07T23:47:16Z