https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1196011#M454435 <P>在保走售后了，工程师说主板烧了帮我换新的了，问题已经解决，给惠普售后点赞。</P> Sat, 29 Oct 2022 13:29:23 GMT Kun999 2022-10-29T13:29:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194534#M454180 <P>1.前天在使用过程中突然黑屏，没有背光的那种。重启后屏幕依然黑屏，键盘灯像以前一样亮着，能听到开机windows的开机音乐。</P><P>2.我进行硬重置后（win+v+开机键）屏幕恢复正常。但是现在，只要开机后，屏幕合上再打开，键盘会全部失灵（键盘灯亮着），锁屏密码无法输入，用屏幕键盘进入后键盘依旧失灵，必须重启后就恢复。开机时风扇会有一点异响，，一会儿就没了。</P> Fri, 21 Oct 2022 08:14:48 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194534#M454180 Kun999 2022-10-21T08:14:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194537#M454182 <P>重装系统，保留文件的那种，依然没解决</P> Fri, 21 Oct 2022 08:17:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194537#M454182 Kun999 2022-10-21T08:17:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194566#M454183 <P>自己装的win10吧，我原装11改成10之后就出现同样问题，只有拔下电池才成。所以换回来11吧</P> Fri, 21 Oct 2022 12:17:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194566#M454183 会飞的胖子 2022-10-21T12:17:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194570#M454184 <P>并非原装win11买了已经一年了，除了Windows自带的更新。刚才用触摸键盘打字发现好卡</P> Fri, 21 Oct 2022 12:52:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1194570#M454184 Kun999 2022-10-21T12:52:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1196011#M454435 <P>在保走售后了，工程师说主板烧了帮我换新的了，问题已经解决，给惠普售后点赞。</P> Sat, 29 Oct 2022 13:29:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hei-ping-zhi-hou-jian-pan-shi-ling/m-p/1196011#M454435 Kun999 2022-10-29T13:29:23Z