https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1219199#M459381 <P>按键如果一直失灵，外接正常，考虑键盘硬件故障，建议送修检测硬件</P> Tue, 07 Mar 2023 15:43:10 GMT Danny-wu 2023-03-07T15:43:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218669#M459290 <P>最近更新win10 22h 之后键盘的【退格键】、【P】、【，】【：】出现失灵，时不时就没响应。但是已经卸载了近期更新的好几个更新包了，都还是没法还原。有时候【退格键】、【P】、【，】【：】通过多次点击【，】才能让其他按键生效</P> Sun, 05 Mar 2023 08:59:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218669#M459290 kevinye 2023-03-05T08:59:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218672#M459291 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">HP PC Hardware Diagnostics 有两个版本可用：Windows 版本供在 Windows 中使用。UEFI 版本供在 Windows 无法启动时使用。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>检查硬件故障建议使用UEFI版本而不是Windows版本。开机按F2进入白色背景画面就是</SPAN><SPAN>UEFI</SPAN><SPAN>版本。</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入的不是白色背景，要重新下载安装UEFI诊断工具。</P> Sun, 05 Mar 2023 09:27:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218672#M459291 y2kim 2023-03-05T09:27:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218993#M459349 <P>我这边测试过没啥问题。不过通过外置键盘对比下，感觉是我电脑的键盘坏了。外置键盘没有收到任何影响</P> Tue, 07 Mar 2023 02:42:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218993#M459349 kevinye 2023-03-07T02:42:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218997#M459350 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/136237">@kevinye</a>&nbsp; 已写:<BR /> <P>我这边测试过没啥问题。不过通过外置键盘对比下，感觉是我电脑的键盘坏了。外置键盘没有收到任何影响</P> <HR /></BLOCKQUOTE> <P>过保修的话，自己找资源更换硬件吧</P> Tue, 07 Mar 2023 02:46:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1218997#M459350 y2kim 2023-03-07T02:46:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1219199#M459381 <P>按键如果一直失灵，外接正常，考虑键盘硬件故障，建议送修检测硬件</P> Tue, 07 Mar 2023 15:43:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-bu-fen-an-jian-xiang-ying-su-du-man-shen-zhi-ou-er-chu-xian-wu-xiang-ying/m-p/1219199#M459381 Danny-wu 2023-03-07T15:43:10Z