https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1220057#M459555 <P>通过楼主提供的图片看不出来，设备管理器把照相机打开，只有一个HP HD Camera吗？没有IR的？</P> <P>试试关机断电开所有外设，按住电源开关键30秒做硬重置，然后松开电源开关再重新按下开机试试。</P> Sun, 12 Mar 2023 06:36:47 GMT 托卢 2023-03-12T06:36:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1217327#M458989 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(2).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86604i993FE466067281B6/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(2).png" alt="屏幕截图(2).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(3).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86603i86C886EFD7D19F80/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(3).png" alt="屏幕截图(3).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(4).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86606i288D4190D37E743B/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(4).png" alt="屏幕截图(4).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(5).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86605iDCBC68395042E010/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(5).png" alt="屏幕截图(5).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(6).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86607i53D021AECCA9D914/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图(6).png" alt="屏幕截图(6).png" /></span></P> Sat, 25 Feb 2023 07:46:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1217327#M458989 无敌益力多 2023-02-25T07:46:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1217328#M458990 <P>win11重装win10后使用不了，安装驱动也没用，设备管理显示不了IR摄像头</P> Sat, 25 Feb 2023 07:47:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1217328#M458990 无敌益力多 2023-02-25T07:47:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1220057#M459555 <P>通过楼主提供的图片看不出来，设备管理器把照相机打开，只有一个HP HD Camera吗？没有IR的？</P> <P>试试关机断电开所有外设，按住电源开关键30秒做硬重置，然后松开电源开关再重新按下开机试试。</P> Sun, 12 Mar 2023 06:36:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-zhong-zhuang-xi-tong-hou-wu-fa-shi-yong/m-p/1220057#M459555 托卢 2023-03-12T06:36:47Z