https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226921#M460841 <P>刚刚按了f2</P><P>然后</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_0-1681356422748.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89828i6D94D79A7666C9C1/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_0-1681356422748.jpeg" alt="sergioso_0-1681356422748.jpeg" /></span></P><P>黑色背景的，我点了下硬盘检查，快速</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_1-1681356465498.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89829i090E0C547360DD3E/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_1-1681356465498.jpeg" alt="sergioso_1-1681356465498.jpeg" /></span></P><P>是不是需要安装你发的那个链接呀</P> Thu, 13 Apr 2023 03:28:26 GMT sergioso 2023-04-13T03:28:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226911#M460836 <P>本人win11，已经无缘无故蓝屏报错有一个多星期了，重装系统还是未解决问题（惠普线下售后帮我重装的）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_0-1681355615646.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89825i9A8678180A9D4849/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_0-1681355615646.jpeg" alt="sergioso_0-1681355615646.jpeg" /></span></P><P>这个是蓝屏代码。</P><P>然后有过开不了机的情况，显示未检测到硬盘</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_2-1681355692433.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89826iFA1325DCB975DE0A/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_2-1681355692433.jpeg" alt="sergioso_2-1681355692433.jpeg" /></span></P><P>但是开机关机几次之后又可以正常启动系统了，但是还是蓝屏</P> Thu, 13 Apr 2023 03:15:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226911#M460836 sergioso 2023-04-13T03:15:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226913#M460837 <P>然后我这里有两个没有驱动</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_0-1681355820764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89827i1A93C980C30B5F55/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_0-1681355820764.png" alt="sergioso_0-1681355820764.png" /></span></P><P>不知道有没有影响，但是希望解决蓝屏问题。</P><P>真的太痛苦了</P><P>谢谢！</P> Thu, 13 Apr 2023 03:17:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226913#M460837 sergioso 2023-04-13T03:17:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226915#M460839 <P>主磁盘有问题</P> Thu, 13 Apr 2023 03:18:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226915#M460839 y2kim 2023-04-13T03:18:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226916#M460840 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入的不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Thu, 13 Apr 2023 03:18:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226916#M460840 y2kim 2023-04-13T03:18:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226921#M460841 <P>刚刚按了f2</P><P>然后</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_0-1681356422748.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89828i6D94D79A7666C9C1/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_0-1681356422748.jpeg" alt="sergioso_0-1681356422748.jpeg" /></span></P><P>黑色背景的，我点了下硬盘检查，快速</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_1-1681356465498.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89829i090E0C547360DD3E/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_1-1681356465498.jpeg" alt="sergioso_1-1681356465498.jpeg" /></span></P><P>是不是需要安装你发的那个链接呀</P> Thu, 13 Apr 2023 03:28:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226921#M460841 sergioso 2023-04-13T03:28:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226922#M460842 <P>开机按F2进入的不是白色背景，要重新下载安装UEFI诊断工具。</P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank" rel="noopener noreferrer">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> Thu, 13 Apr 2023 03:35:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226922#M460842 y2kim 2023-04-13T03:35:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226961#M460849 <P>替换硬盘测试 基本就是硬件问题</P> Thu, 13 Apr 2023 05:53:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1226961#M460849 NAVI_Sasha 2023-04-13T05:53:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227028#M460866 <DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sergioso_1-1681376487605.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89855i3D0BCCEFBC3BCB58/image-size/medium?v=v2&amp;px=400" role="button" title="sergioso_1-1681376487605.png" alt="sergioso_1-1681376487605.png" /></span></P><P>5个多小时了它还没报错</P> Thu, 13 Apr 2023 09:05:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227028#M460866 sergioso 2023-04-13T09:05:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227029#M460867 <P>我想先确定一下是不是硬盘的问题先，想检测一下</P> Thu, 13 Apr 2023 09:06:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227029#M460867 sergioso 2023-04-13T09:06:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227085#M460882 <P>一般来说，检测结果看，一是时间过长，二是有警告的提示，基本上可以考虑硬件故障了。建议替换或者送修更换硬盘</P> Thu, 13 Apr 2023 15:07:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227085#M460882 Danny-wu 2023-04-13T15:07:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227117#M460902 <P>好的谢谢，我试试更换硬盘吧。</P><P>为什么我那个广泛测试测了10个小时都没有显示有报错呢，这样可以确定是硬盘问题吗？我点的是循环运行直到出现错误</P> Fri, 14 Apr 2023 01:40:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227117#M460902 sergioso 2023-04-14T01:40:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227138#M460904 <P>还是建议替换硬盘做测试</P> Fri, 14 Apr 2023 02:28:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227138#M460904 NAVI_Sasha 2023-04-14T02:28:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227140#M460906 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/279253">@sergioso</a>&nbsp; 已写:<BR /> <P>好的谢谢，我试试更换硬盘吧。</P> <P>为什么我那个广泛测试测了10个小时都没有显示有报错呢，这样可以确定是硬盘问题吗？我点的是循环运行直到出现错误</P> <HR /></BLOCKQUOTE> <P>广泛测试做循环，能比较有效发现硬件故障。但是不是100%保证硬件故障都能测出来。</P> Fri, 14 Apr 2023 02:31:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping-yi-jing-zhong-zhuang-guo-ji-ci-xi-tong-dan-shi-wei-jie-jue-wen-ti/m-p/1227140#M460906 y2kim 2023-04-14T02:31:15Z