https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1232348#M462012 <P>外接键盘是否有反应</P> <P>是按键卡住还是快捷键的功能不起作用</P> <P>可以考虑释放静电，再测试一下</P> <P>关机后，同时按住Win键和字母V键不松手，再按住电源开关2秒，屏幕亮起后，先松开电源键，看到屏幕出现CMOS 重置（502）提示后松开所有按键，然后按一下回车即可进入系统</P> Mon, 15 May 2023 14:51:53 GMT Danny-wu 2023-05-15T14:51:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231664#M461885 <P>怎么按都没反应</P> Sat, 13 May 2023 05:30:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231664#M461885 阿飞呦 2023-05-13T05:30:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231665#M461886 <P>提供机器型号</P> <P style="margin: 0in; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/ish_2898769-2609229-16" target="_blank"><SPAN>查找 HP 电脑、打印机和附件的产品编号和序列号 | HP</SPAN><SPAN>®</SPAN><SPAN>客户支持</SPAN></A></P> Sat, 13 May 2023 05:50:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231665#M461886 y2kim 2023-05-13T05:50:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231681#M461895 <P>重启电脑是否会正常？</P> Sat, 13 May 2023 11:00:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231681#M461895 WDH 2023-05-13T11:00:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231692#M461901 <P>试试安全模式&nbsp; 外接键盘&nbsp;&nbsp;</P><P>单独故障可能性不大</P> Sat, 13 May 2023 15:22:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231692#M461901 梁多多 2023-05-13T15:22:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231842#M461955 <P>是否有第三方管理软件禁止了win键？</P> Mon, 15 May 2023 04:05:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1231842#M461955 NAVI_Sasha 2023-05-15T04:05:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1232348#M462012 <P>外接键盘是否有反应</P> <P>是按键卡住还是快捷键的功能不起作用</P> <P>可以考虑释放静电，再测试一下</P> <P>关机后，同时按住Win键和字母V键不松手，再按住电源开关2秒，屏幕亮起后，先松开电源键，看到屏幕出现CMOS 重置（502）提示后松开所有按键，然后按一下回车即可进入系统</P> Mon, 15 May 2023 14:51:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1232348#M462012 Danny-wu 2023-05-15T14:51:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1233204#M462164 <P>按一次FN+F12键锁住Windows键；再按一次FN+F12键开启Windows键。</P> Sat, 20 May 2023 15:17:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1233204#M462164 潇湘祥云 2023-05-20T15:17:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1233484#M462250 <P>根据机器型号不同操作方式不同的，还是建议先放电&nbsp; 释放静电：①关机并断开电源，拔掉一切外设。<BR />②按住电源键30秒钟以上。（确保静电释放成功）③接入惠普原装适配器，重新开机</P> Mon, 22 May 2023 10:09:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win-jian-wu-fa-shi-yong/m-p/1233484#M462250 NAVI_Sasha 2023-05-22T10:09:19Z