https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238440#M463386 <P>请使用旧版驱动，等待以后更加新的驱动更新。</P> Sat, 17 Jun 2023 11:41:19 GMT WDH 2023-06-17T11:41:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238389#M463368 <P>我通过“惠普客户支持 - 软件和驱动下载”网页下载并更新了<SPAN>NVIDIA 显卡驱动程序和控制面板</SPAN>驱动（版本<SPAN>31.0.15.1801 Rev.W</SPAN>）之后，Zbook Studio G7的内建显示器被分成了两半，颜色也出现了错误，见下图。重启计算机后，问题依旧没有得到任何改善。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="内建显示器显示故障" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92726iB1C42B2AB3B9AEC2/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="内建显示器显示故障" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">内建显示器显示故障</span></span></P><P>但是使用miniDP接口外接显示器，显示内容和颜色均正常，见下图。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="外接显示器显示正常" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92727iD9637D4E17A1E955/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="外接显示器显示正常" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">外接显示器显示正常</span></span></P><P>我在uefi中将“系统选项”修改为“自动”或“混合交火”后，内建显示器错误的问题得到了缓解，但仍然非常影响使用。分成了两半得到解决，但是有存在不明显的白条，导致显示器下半部分的颜色偏浅，如下图红框部分和箭头所示。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92729i04C1FC20D4957A9F/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92730iE27E0EB3C2093F69/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span></P><P>&nbsp;</P><P>上述问题我曾在2023年3月期间联系过NVIDIA技术支持，经过多次电子邮件往来，暂无解决方法。NVIDIA最后建议我安装OEM厂商的驱动程序，但无法从根本上解决上述问题。2023年6月16日我将电脑送到线下售后，售后人员初步判断并非显示器问题，而是驱动程序导致的。</P><P>我在NVIDIA和HP官网下载了多个版本的驱动程序进行测试，测试时使用“清洁安装”选项，上述问题没有均没有得到改善。只有重新安装2022年12月20日发布的旧版驱动程序（<SPAN>R510 U10 (514.08)&nbsp;&nbsp;</SPAN><STRONG>WHQL</STRONG>）才使得内建显示器恢复正常。</P> Sat, 17 Jun 2023 05:54:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238389#M463368 SWAT1909 2023-06-17T05:54:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238391#M463369 <P>建议用下面的工具联网检查更新。<STRONG>更新完没解决，工作日找微信服务查保修。</STRONG></P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.8.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.8.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 17 Jun 2023 06:03:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238391#M463369 y2kim 2023-06-17T06:03:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238412#M463380 <P>有条件外接一个显示器对比在同样驱动下的显示效果。</P> Sat, 17 Jun 2023 09:42:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238412#M463380 WDH 2023-06-17T09:42:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238413#M463381 <P>第二张图片为外接显示器效果，通过miniDP端口。</P><P>同样驱动下，外接显示器正常，内建显示器都会出现错误。只有版本为<SPAN>R510 U10 (514.08)的驱动程序能够让内建显示器正常工作，但是这个是旧版驱动程序</SPAN></P> Sat, 17 Jun 2023 09:59:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238413#M463381 SWAT1909 2023-06-17T09:59:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238440#M463386 <P>请使用旧版驱动，等待以后更加新的驱动更新。</P> Sat, 17 Jun 2023 11:41:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/geng-xin-xian-ka-qu-dong-hou-nei-jian-xian-shi-qi-gong-zuo-bu-zheng-chang/m-p/1238440#M463386 WDH 2023-06-17T11:41:19Z