https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242024#M464232 <P>系统桌面按Win+R打开运行，输入</P> <P>perfmon /rel</P> <P>确定打开可靠性历史记录</P> <P>截图发来看看</P> <P>再点左下角查看所有问题报告</P> <P>截图发来看看</P> Thu, 06 Jul 2023 06:17:30 GMT y2kim 2023-07-06T06:17:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1241966#M464227 <P>我的电脑在不用的时候会自动关机，然后开机之后后台应用任务都消失了，不知道是什么原因，求解</P> Thu, 06 Jul 2023 02:24:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1241966#M464227 FFFFFei 2023-07-06T02:24:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242024#M464232 <P>系统桌面按Win+R打开运行，输入</P> <P>perfmon /rel</P> <P>确定打开可靠性历史记录</P> <P>截图发来看看</P> <P>再点左下角查看所有问题报告</P> <P>截图发来看看</P> Thu, 06 Jul 2023 06:17:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242024#M464232 y2kim 2023-07-06T06:17:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242127#M464249 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FFFFFei_0-1688654461491.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93766iCA93C7611DC0EE8A/image-size/medium?v=v2&amp;px=400" role="button" title="FFFFFei_0-1688654461491.png" alt="FFFFFei_0-1688654461491.png" /></span></P><P>&nbsp;</P><P>你好 我按照你的步骤 WIN+R 然后输入perfmon/rel 显示参数错误&nbsp;</P> Thu, 06 Jul 2023 14:41:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242127#M464249 FFFFFei 2023-07-06T14:41:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242145#M464255 <P>命令行/后面接参数</P> <P>/前面有空格</P> Fri, 07 Jul 2023 00:45:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242145#M464255 y2kim 2023-07-07T00:45:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242212#M464266 <P>可能是安装第三方软件引起的，卸载一些电脑管家之类的软件试试。</P> Fri, 07 Jul 2023 05:03:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242212#M464266 最近走上坡 2023-07-07T05:03:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242217#M464268 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FFFFFei_0-1688707253048.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93777i2899F50D4C390D66/image-size/medium?v=v2&amp;px=400" role="button" title="FFFFFei_0-1688707253048.png" alt="FFFFFei_0-1688707253048.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FFFFFei_1-1688707293228.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93778iAFF9DC9ECF18DC01/image-size/medium?v=v2&amp;px=400" role="button" title="FFFFFei_1-1688707293228.png" alt="FFFFFei_1-1688707293228.png" /></span></P><P>麻烦你帮我看下&nbsp;</P> Fri, 07 Jul 2023 05:21:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242217#M464268 FFFFFei 2023-07-07T05:21:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242218#M464269 <P>我没有第三方的管家，就一个惠管家，是他的问题吗？</P> Fri, 07 Jul 2023 05:24:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242218#M464269 FFFFFei 2023-07-07T05:24:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242223#M464271 <P>再点左下角查看所有问题报告</P> <P>截图发来看看</P> Fri, 07 Jul 2023 06:00:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242223#M464271 y2kim 2023-07-07T06:00:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242230#M464273 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FFFFFei_0-1688710004802.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93781iB8AC2D009392C80D/image-size/medium?v=v2&amp;px=400" role="button" title="FFFFFei_0-1688710004802.png" alt="FFFFFei_0-1688710004802.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FFFFFei_1-1688710027567.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93782i5E54ED95B182F6DF/image-size/medium?v=v2&amp;px=400" role="button" title="FFFFFei_1-1688710027567.png" alt="FFFFFei_1-1688710027567.png" /></span></P><P>&nbsp;</P> Fri, 07 Jul 2023 06:07:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242230#M464273 FFFFFei 2023-07-07T06:07:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242234#M464274 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.8.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.8.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Fri, 07 Jul 2023 06:24:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242234#M464274 y2kim 2023-07-07T06:24:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242235#M464275 <P>好的 谢谢 我试试！</P><P>&nbsp;</P> Fri, 07 Jul 2023 06:27:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66dian-nao-bu-yong-shi-zi-dong-guan-ji/m-p/1242235#M464275 FFFFFei 2023-07-07T06:27:08Z