https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253644#M466996 <P>找不到一对一服务入口</P> Thu, 14 Sep 2023 11:11:49 GMT PolaToo 2023-09-14T11:11:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253609#M466980 <P>昨晚系统更新后（同时还有个白底蓝字的固件更新），屏幕亮度无法调节，按F3 F4会显示亮度条，亮度条也能够拖动，但是屏幕亮度均无反应。点省电模式和夜间模式，屏幕色调会有变化，但亮度依然不变。</P><P>&nbsp;</P><P>试过删除更新，重装驱动，卸载设备，删除驱动等方法均无效果。</P><P>&nbsp;</P><P>求帮助</P> Thu, 14 Sep 2023 08:45:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253609#M466980 PolaToo 2023-09-14T08:45:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253611#M466981 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.10.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.10.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Thu, 14 Sep 2023 08:54:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253611#M466981 y2kim 2023-09-14T08:54:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253616#M466982 <P>试过了，没有效果T_T</P> Thu, 14 Sep 2023 09:18:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253616#M466982 PolaToo 2023-09-14T09:18:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253637#M466990 <P>建议工作日工作时间段找微信服务一对一</P> Thu, 14 Sep 2023 10:13:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253637#M466990 y2kim 2023-09-14T10:13:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253644#M466996 <P>找不到一对一服务入口</P> Thu, 14 Sep 2023 11:11:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253644#M466996 PolaToo 2023-09-14T11:11:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253680#M467010 <P>按照下方的说明联系人工</P> <P>&nbsp;</P> <P><A href="https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat" target="_blank">https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat</A>&nbsp;</P> Fri, 15 Sep 2023 01:50:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1253680#M467010 坏坏的笑 2023-09-15T01:50:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1255850#M467468 <P>问一哈，你怎么解决的这个问题。。。我也是战99，也出现了屏幕无法调节亮度的现象</P> Wed, 27 Sep 2023 14:17:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1255850#M467468 流星之愿 2023-09-27T14:17:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1255858#M467473 <P>最近遇到的这个问题，和BIOS更新有关，回退BIOS到上一个版本可以修复</P> Wed, 27 Sep 2023 23:34:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1255858#M467473 坏坏的笑 2023-09-27T23:34:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1293200#M475080 <P>怎么回滚到上一个bios的版本，能发一个出来么</P> Sat, 01 Jun 2024 10:27:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-xi-tong-geng-xin-hou-ping-mu-liang-du-wu-fa-diao-jie/m-p/1293200#M475080 hqp 2024-06-01T10:27:58Z