https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259758#M468349 <P>为什么删我的回复？</P> Tue, 24 Oct 2023 06:03:10 GMT jxl 2023-10-24T06:03:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259131#M468244 <P>购买2个月，战66 R5 7530U，32G，系统最新无更新可更</P><P>&nbsp;</P><P>问题1：wifi</P><P>1.1 切换wifi，点击任务栏右下角呼不出那个小面板，得到设置里才能切换。公司2条网络工作需要时不时切换</P><P>1.2 wifi总是自动断开重连。工作需要我要保持长连接长连接，天天自动断开又重连</P><P>问题2：自动重启</P><P>最近一两周总是无缘无故自动重启，一天可能还不止一次</P><P>&nbsp;</P><P>wifi问题一直就有，自动重启问题最近开始发生并逐渐频繁，已经影响影响到了工作，怎么解决？</P><P>&nbsp;</P> Thu, 19 Oct 2023 08:19:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259131#M468244 jxl 2023-10-19T08:19:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259135#M468245 <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议用下面的工具联网检查更新，更新全部驱动，包括BIOS后，看下是否有所改善</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1697704262093.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98014iDD4982A2CB6CA7B1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1697704262093.png" alt="_0-1697704262093.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1697704262094.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98015iEE09C3C239452828/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1697704262094.png" alt="_1-1697704262094.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1697704262095.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98016iBD95C78C32A140D6/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1697704262095.png" alt="_2-1697704262095.png" /></span></P> <P>&nbsp;</P> Thu, 19 Oct 2023 08:31:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259135#M468245 坏坏的笑 2023-10-19T08:31:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259755#M468347 <P>没有用问题依旧，特意过了几天来回复，今天又遇到了2次黑屏重启，wifi图标虽然好像不想以前一样显示断网又重连，但实际还是有网络断开的问题即使wifi图标没变。刚问了下前台以前买过一台也是有这样的问题，现在在吃灰。</P><P>你！们！的！机！器！大！概！率！有！问！题！别！和！我！说！没！有！！肯！！定！有！</P> Tue, 24 Oct 2023 05:54:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259755#M468347 jxl 2023-10-24T05:54:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259756#M468348 <P>买这个机器像踩到了狗屎一样让人恶心</P> Tue, 24 Oct 2023 05:55:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259756#M468348 jxl 2023-10-24T05:55:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259758#M468349 <P>为什么删我的回复？</P> Tue, 24 Oct 2023 06:03:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259758#M468349 jxl 2023-10-24T06:03:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259761#M468350 <P>没删回复，看看机器最近的问题，最近的无缘无故重启<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1698127314032.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98194i07FFC0B8911BE680/image-size/large?v=v2&amp;px=999" role="button" title="1698127314032.png" alt="1698127314032.png" /></span></P> Tue, 24 Oct 2023 06:06:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259761#M468350 jxl 2023-10-24T06:06:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259763#M468351 <P>图片中显示的内容，最近一次的重启之后，我看有更新。</P> <P>13:41的这次重启，是掉电黑屏，然后重启。还是屏幕上显示正在重启，请勿关机？</P> <P>之前的几次重启，是下面所说的哪种</P> <P>1.掉电黑屏重启</P> <P>2.windows系统下的重启，可以看到重启的提示等信息</P> <P>&nbsp;</P> <P>关于WIFI的问题，</P> <P>提供一下电脑序列号，无线网卡驱动版本</P> <P>在其他网络环境是否测试过，有没有和办公室相同问题</P> <P>&nbsp;</P> Tue, 24 Oct 2023 06:13:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259763#M468351 坏坏的笑 2023-10-24T06:13:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259774#M468352 <P>序列号：5CD318CZ21</P><P><BR />制造商: MediaTek, Inc.<BR />描述: MediaTek Wi-Fi 6E MT7922 (RZ616) 160MHz PCIe Adapter<BR />驱动程序版本: 3.3.0.824<BR /><BR />重启无提示，用着用着直接黑屏然后重启，肯定不是系统更新提示重启那种</P><P>&nbsp;</P> Tue, 24 Oct 2023 06:48:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259774#M468352 jxl 2023-10-24T06:48:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259777#M468353 <P>序列号核实机型是HP PB445G10</P> <P>无线网卡驱动已经是最新的，wifi自动断开的问题，有没有换网络环境试一下？</P> <P>&nbsp;</P> <P>电脑有没有更改或升级过配置，包括硬盘和内存</P> <P>&nbsp;</P> <P>Win键+R键，输入msinfo32，看下BIOS版本是不是<SPAN>01.03.01&nbsp;</SPAN></P> Tue, 24 Oct 2023 06:59:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259777#M468353 坏坏的笑 2023-10-24T06:59:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259829#M468359 <P>wifi切换点右小角任务栏经常呼不出那个小面板</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="任务栏呼不出的小面板.png" style="width: 388px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98209iC1FCDB18C10C1FEB/image-size/large?v=v2&amp;px=999" role="button" title="任务栏呼不出的小面板.png" alt="任务栏呼不出的小面板.png" /></span></P><P>然后想切换wifi，wifi列表半天不刷新</P><P>&nbsp;</P><P>电脑什么都没改过，买来就拿来用了</P><P>&nbsp;</P><P>bios是最新的，9月？（好像是9月）的时候应该是和系统一起自动升级的，都是最新的，前面您让我下那个exe安装后看过了</P> Tue, 24 Oct 2023 09:33:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1259829#M468359 jxl 2023-10-24T09:33:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1326809#M481608 <P>兄弟笔记本的问题解决了吗，怎么解决的</P> Sun, 19 Jan 2025 03:43:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66liu-dai-zong-shi-wu-gu-zhong-qi-wifi-zong-shi-zi-dong-duan-kai-you-zhong-xin-lian-jie/m-p/1326809#M481608 米糕糊 2025-01-19T03:43:47Z