https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263309#M469064 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Tue, 14 Nov 2023 04:49:41 GMT y2kim 2023-11-14T04:49:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263060#M469005 <UL><LI>故障现象：战x2023笔记本连接手机网络（插卡至笔记本，非手机热点）后只能正常一段时间，5分钟内必断连，此时任务栏右下托盘处无手机网络图标，一段时间后（20-30秒）重新出现</LI><LI>故障出现后的尝试：安装最新<SPAN>Intel 5G Solution 5000驱动；进BIOS后关闭内置设备选项中的WWAN和GPS组合设备，重新打开；更新操作系统至win11 23H2；均无效。</SPAN></LI><LI><SPAN>设备信息，系统信息，驱动信息见图片：</SPAN></LI></UL><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5G驱动.png" style="width: 169px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99166i37549BE82FC8038A/image-size/small?v=v2&amp;px=200" role="button" title="5G驱动.png" alt="5G驱动.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIFI驱动.png" style="width: 171px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99165i54CBAC5A5D07961D/image-size/small?v=v2&amp;px=200" role="button" title="WIFI驱动.png" alt="WIFI驱动.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="更新历史.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99168i2B87433037B85B52/image-size/small?v=v2&amp;px=200" role="button" title="更新历史.png" alt="更新历史.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="设备信息.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99169i657024FBF5D9B374/image-size/small?v=v2&amp;px=200" role="button" title="设备信息.png" alt="设备信息.png" /></span></SPAN></P> Mon, 13 Nov 2023 04:19:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263060#M469005 banyou 2023-11-13T04:19:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263250#M469050 <P>模块是原厂带还是自己加？</P> Tue, 14 Nov 2023 01:47:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263250#M469050 y2kim 2023-11-14T01:47:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263269#M469057 <P>原厂的。</P><P>另外昨天下午使用过程中5G模块没有重启发生，当时怀疑是刚开机元件温度太低的原因？</P><P>但今天上午使用过程中仍发生了一次重启（不是刚开机），不确定是什么原因，再看看。</P> Tue, 14 Nov 2023 02:21:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263269#M469057 banyou 2023-11-14T02:21:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263309#M469064 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Tue, 14 Nov 2023 04:49:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanx2023-5G-mo-kuai-pin-fan-duan-lian-zhong-qi/m-p/1263309#M469064 y2kim 2023-11-14T04:49:41Z