https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265823#M469560 <P>开机就在图片上的位置转圈，五分钟左右才能进入桌面。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-11-28 222640.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99896i67033ABEED5372A1/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-11-28 222640.png" alt="屏幕截图 2023-11-28 222640.png" /></span></P> Tue, 28 Nov 2023 14:36:39 GMT yxj157 2023-11-28T14:36:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265823#M469560 <P>开机就在图片上的位置转圈，五分钟左右才能进入桌面。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-11-28 222640.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99896i67033ABEED5372A1/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-11-28 222640.png" alt="屏幕截图 2023-11-28 222640.png" /></span></P> Tue, 28 Nov 2023 14:36:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265823#M469560 yxj157 2023-11-28T14:36:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265850#M469576 <P>重启一次看情况</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果都没有</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> <P>&nbsp;</P> Wed, 29 Nov 2023 00:52:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265850#M469576 y2kim 2023-11-29T00:52:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265851#M469577 <P>可以先移除硬件开机测试，如果问题依旧，检测硬件</P> <P><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试 | HP®客户支持</A></P> <P>&nbsp;</P> <P>如果检测都通过了，考虑备份数据，重置系统</P> Wed, 29 Nov 2023 00:53:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-zhuan-quan-wu-fen-zhong-cai-jin-ru-zhuo-mian/m-p/1265851#M469577 坏坏的笑 2023-11-29T00:53:18Z