https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272093#M470831 <P>备份数据，彻底恢复预装系统。</P> Wed, 10 Jan 2024 14:02:48 GMT WDH 2024-01-10T14:02:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272011#M470818 <P>电脑唤醒后老出现黑屏，只显示鼠标，每次都要打开任务管理器在运行新任务中输入explorer，才会有桌面显示</P> Wed, 10 Jan 2024 06:47:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272011#M470818 乌苏 2024-01-10T06:47:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272013#M470819 <P>建议备份数据，重置一下系统</P> Wed, 10 Jan 2024 06:51:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272013#M470819 坏坏的笑 2024-01-10T06:51:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272014#M470820 <P>重置过一次系统，还是这样</P> Wed, 10 Jan 2024 06:53:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272014#M470820 乌苏 2024-01-10T06:53:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272015#M470821 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果都没有</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp149501-150000/sp149563.exe" target="_blank"><SPAN>https://h30318.www3.hp.com/pub/softpaq/</SPAN><SPAN>sp149501-150000/sp149563.exe</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Wed, 10 Jan 2024 06:55:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272015#M470821 y2kim 2024-01-10T06:55:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272093#M470831 <P>备份数据，彻底恢复预装系统。</P> Wed, 10 Jan 2024 14:02:48 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lao-shi-chu-xian-hei-ping/m-p/1272093#M470831 WDH 2024-01-10T14:02:48Z