https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291756#M474807 <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议用下面的工具联网检查更新。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716434051575.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106794iA09296BE6D589355/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716434051575.png" alt="_0-1716434051575.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1716434051578.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106795iD92C94D01DF9ECE4/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1716434051578.png" alt="_1-1716434051578.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1716434051581.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106796i166C031F5E0EB1A3/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1716434051581.png" alt="_2-1716434051581.png" /></span></P> <P>&nbsp;</P> Thu, 23 May 2024 03:14:20 GMT 坏坏的笑 2024-05-23T03:14:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291751#M474805 <P>如下图所示，在开启触摸板同时 “不” 勾选 “连接鼠标时让触摸板保持打开状态” ，在关闭或移除鼠标后，触摸板没有自动恢复开启，以前都是可以的。额外安装Synaptics Touchpad驱动后，也无法解决（鼠标设置里也没有Synaptics Touchpad）。（HP官网里没能找到Synaptics Touchpad现在途径，是外网下载的。）</P><P>请问各位大咖，该如何解决这个问题？</P><P>非常谢谢！</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106791iCE47B2A7DA792C45/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span></P> Thu, 23 May 2024 03:08:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291751#M474805 tclamm 2024-05-23T03:08:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291756#M474807 <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议用下面的工具联网检查更新。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716434051575.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106794iA09296BE6D589355/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716434051575.png" alt="_0-1716434051575.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1716434051578.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106795iD92C94D01DF9ECE4/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1716434051578.png" alt="_1-1716434051578.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1716434051581.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106796i166C031F5E0EB1A3/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1716434051581.png" alt="_2-1716434051581.png" /></span></P> <P>&nbsp;</P> Thu, 23 May 2024 03:14:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291756#M474807 坏坏的笑 2024-05-23T03:14:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291759#M474809 <P>单独的触摸板驱动</P> <P><A href="https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151600.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151600.exe</A>&nbsp;</P> Thu, 23 May 2024 03:15:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291759#M474809 坏坏的笑 2024-05-23T03:15:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291813#M474812 <P><SPAN>HP Image Assistant试过了，没检查出啥问题来<span class="lia-unicode-emoji" title=":咧嘴笑:">😀</span></SPAN></P> Thu, 23 May 2024 06:58:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291813#M474812 tclamm 2024-05-23T06:58:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291816#M474813 <P>我装下看看。谢谢啦</P> Thu, 23 May 2024 06:59:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291816#M474813 tclamm 2024-05-23T06:59:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291837#M474814 <P>搞掂了，原来是由于我平时交叉使用两个鼠标（家里用蓝牙，公司里使用2.4GHz）并在使用蓝牙鼠标是也依旧插着2.4GHz插头的问题。</P><P>具体可参考附图（来源：<A href="https://blog.csdn.net/VeryDelicious/article/details/136117506）" target="_blank">https://blog.csdn.net/VeryDelicious/article/details/136117506）</A></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106817iAC88EA35FB92FCC7/image-size/large?v=v2&amp;px=999" role="button" title="111.png" alt="111.png" /></span></P> Thu, 23 May 2024 08:03:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291837#M474814 tclamm 2024-05-23T08:03:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291841#M474815 <P>OK，解决了就好。</P> <P>也可以试下，拔掉2.4G接收器，断开蓝牙鼠标连接的时候，是否还有问题。</P> Thu, 23 May 2024 08:24:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zai-kai-qi-tong-shi-bu-gou-xuan-lian-jie-shu-biao-shi-rang-chu-mo-ban-bao-chi-da-kai-zhuang-tai-chu-mo-ban-wu-fa-zai-guan-bi-yi-chu-shu-biao-hou-zi-dong-kai-qi/m-p/1291841#M474815 坏坏的笑 2024-05-23T08:24:42Z