https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294605#M475424 <P>A2CD1PC#AB2</P> <P>没有指纹</P> <P>没有</P> <P><A href="https://www.hpstore.cn/zhan-66-14-inch-g7-notebook-a2cd1pc.html" target="_blank">惠普(HP)战66 七代 14英寸商务笔记本电脑 - 14英寸 (A2CD1PC) - 中国惠普官方商城 (hpstore.cn)</A></P> Wed, 12 Jun 2024 02:29:22 GMT y2kim 2024-06-12T02:29:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294508#M475389 <P>战66七代酷睿版新笔记本，买回来后其它都正常，只有指纹识别不能用。找不到支持windows Hello指纹的指纹识别器，在设备管理器中卸载生物识别驱动重装后仍然不行。</P> Tue, 11 Jun 2024 07:24:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294508#M475389 月光海涛 2024-06-11T07:24:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294512#M475391 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Tue, 11 Jun 2024 07:29:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294512#M475391 y2kim 2024-06-11T07:29:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294514#M475392 <P>目前没有推荐</P> Tue, 11 Jun 2024 07:37:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294514#M475392 月光海涛 2024-06-11T07:37:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294530#M475396 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />◆操作系统名称和版本是：？<BR />◆系统SKU是：？<BR />◆BIOS版本/日期是：？<BR />◆BIOS模式是：？<BR />◆主板产品是：？<BR />◆用户名是：？<BR /><BR />如果系统SKU是AV结尾，必须提供产品序列号(S/N，Serial No.)，一般的位置在笔记本底部，或者电池仓中，一般以 2C/3C/4C/5C/6C/7C/8C/CN开头 ，10位英文数字组合，另外，中国大陆销售的产品《惠普产品保修卡》上一般也会有。</P> Tue, 11 Jun 2024 09:37:48 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294530#M475396 548851818 2024-06-11T09:37:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294533#M475397 <P>经电话咨询贵公司技术人员，明确告诉我我的这款笔记本电脑战66七代酷睿版，32G+1T版的是不支持指纹识别的。我问他为什么右下角有指纹识别器，他说不一定有指纹识别器的电脑都支持指纹识别，比如我的这款就不支持。虽然还是不太信服，但毕竟他是官方技术人员。<BR />你能告诉我，我的这款笔记本电脑是否支持指纹识别呢？</P> Tue, 11 Jun 2024 09:56:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294533#M475397 月光海涛 2024-06-11T09:56:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294534#M475398 <P>可以提供序列号，查询一下配置。</P> Tue, 11 Jun 2024 09:59:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294534#M475398 坏坏的笑 2024-06-11T09:59:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294538#M475399 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240611180707.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107543iEFD5231FA327FC1D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240611180707.jpg" alt="微信图片_20240611180707.jpg" /></span></P> Tue, 11 Jun 2024 10:09:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294538#M475399 月光海涛 2024-06-11T10:09:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294540#M475400 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-06-11 180316.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107544i979157C88C8B4B5B/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-06-11 180316.png" alt="屏幕截图 2024-06-11 180316.png" /></span></P> Tue, 11 Jun 2024 10:14:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294540#M475400 月光海涛 2024-06-11T10:14:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294605#M475424 <P>A2CD1PC#AB2</P> <P>没有指纹</P> <P>没有</P> <P><A href="https://www.hpstore.cn/zhan-66-14-inch-g7-notebook-a2cd1pc.html" target="_blank">惠普(HP)战66 七代 14英寸商务笔记本电脑 - 14英寸 (A2CD1PC) - 中国惠普官方商城 (hpstore.cn)</A></P> Wed, 12 Jun 2024 02:29:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1294605#M475424 y2kim 2024-06-12T02:29:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1319721#M480373 <P>不支持指纹解锁&nbsp; 根本就没有模块</P><P>&nbsp;</P> Sat, 23 Nov 2024 11:17:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66qi-dai-ku-rui-ban-xin-ji-zhao-bu-dao-zhi-chiwindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1319721#M480373 cccg 2024-11-23T11:17:38Z