https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1304026#M477211 <P>建议送服务中心检查</P> Mon, 12 Aug 2024 07:27:49 GMT y2kim 2024-08-12T07:27:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303547#M477088 <P>新电脑，外接电源使用没问题。拔掉外接电源也不是立刻断电，而是过两三分钟后就断电黑屏。而且此时再按电源键开机是没有反应的，必须插入外接电源才可以开机。但是如果外接电源时通过关机键正常关机，再拔掉电源，按电源键可以开机。惠普管家检查电源没有问题，其他也都没有检查出异常。请问有没有人知道什么问题，怎么解决？</P><P>&nbsp;</P><P>后续：送服务中心，检查发现是电池坏了。换新电池后解决了。</P> Thu, 15 Aug 2024 01:48:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303547#M477088 Q_Chen 2024-08-15T01:48:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303556#M477093 <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_3936552-3160847-16" target="_blank"><SPAN>HP </SPAN><SPAN>消费类笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN>(Windows) | HP®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按照</SPAN><SPAN>【</SPAN><SPAN>在 Windows 中手动更新 BIOS</SPAN><SPAN>】</SPAN><SPAN>部分操作</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>更新BIOS后，恢复BIOS默认</SPAN><SPAN>设置一次</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>开机</SPAN><SPAN>/</SPAN><SPAN>重启按</SPAN><SPAN>F10进入BIOS</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F9</SPAN><SPAN>并</SPAN><SPAN>同意</SPAN><SPAN>恢复默认设置</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F10保存退出BIOS</SPAN></P> Wed, 07 Aug 2024 16:32:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303556#M477093 y2kim 2024-08-07T16:32:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303678#M477118 <P>谢谢回复。照做了，但是没管用。现在变成电源一拔立刻断电了<span class="lia-unicode-emoji" title=":笑哭:">😂</span>请问还有别的建议吗？</P> Thu, 08 Aug 2024 15:37:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303678#M477118 Q_Chen 2024-08-08T15:37:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303682#M477119 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Q_Chen_0-1723132821958.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/110187iD7336C9D128D22FC/image-size/medium?v=v2&amp;px=400" role="button" title="Q_Chen_0-1723132821958.jpeg" alt="Q_Chen_0-1723132821958.jpeg" /></span></P><P>新情况：外接电源按电源键，电源键亮但是电脑不亮屏，等一两分钟后出现上面的提示。我没有做任何操作，后来电脑进入系统了。</P><P>请问能看出来是什么问题吗？有办法解决吗？</P><P>&nbsp;</P> Thu, 08 Aug 2024 16:02:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1303682#M477119 Q_Chen 2024-08-08T16:02:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1304026#M477211 <P>建议送服务中心检查</P> Mon, 12 Aug 2024 07:27:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingbook-pro14shi-yong-dian-chi-shi-zi-dong-duan-dian-bu-jie-dian-yuan-wu-fa-kai-ji/m-p/1304026#M477211 y2kim 2024-08-12T07:27:49Z