https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309302#M478344 <P>你好，此软件貌似不支持我的设备，而且在受支持产品列表中也没有找到我的产品型号<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="屏幕截图 2024-09-14 173723.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111682i49A65E7B4F0F98CD/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-09-14 173723.png" alt="屏幕截图 2024-09-14 173723.png" /></span></P><P>&nbsp;</P> Sat, 14 Sep 2024 09:40:56 GMT naroense 2024-09-14T09:40:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309292#M478342 <P><SPAN>正如主题所说，不知为何会出现这种情况。设备型号是HP ZHAN A G6，BIOS默认出厂版本没更新。正常不会触发这种情况下是开机十秒内出logo然后进桌面。开机触发这种情况有时是屏幕背光亮了几分钟才出logo，有时是完全没亮等到出logo时才亮背光，之后正常进入桌面。任务管理器里BIOS启动时间时间是260多秒，无论有没有禁用启动项（只保留一个火绒）以及拔出所有外接USB设备，情况依旧如此。上述情况一直困扰着我许久，最近我在这个HP PC Hardware Diagnostics Windows软件里发现Diagnostics UEFI这个选项里的检查时间刚好是</SPAN><SPAN>触发黑屏情况的今天，会不会是这个软件造成的开机黑屏情况？还请多多指教！附上图片：<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="1726289525436.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111678i83B3334830E67E70/image-size/large?v=v2&amp;px=999" role="button" title="1726289525436.jpg" alt="1726289525436.jpg" /></span></SPAN></P><P>&nbsp;</P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="屏幕截图 2024-09-14 125316.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111679i854BBB8F3F5C3D65/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-09-14 125316.png" alt="屏幕截图 2024-09-14 125316.png" /></span></SPAN></P><P>&nbsp;</P> Sat, 14 Sep 2024 09:06:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309292#M478342 naroense 2024-09-14T09:06:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309295#M478343 <P>安装和使用UEFI检查和操作系统不发生关系</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 14 Sep 2024 09:20:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309295#M478343 y2kim 2024-09-14T09:20:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309302#M478344 <P>你好，此软件貌似不支持我的设备，而且在受支持产品列表中也没有找到我的产品型号<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="屏幕截图 2024-09-14 173723.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111682i49A65E7B4F0F98CD/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-09-14 173723.png" alt="屏幕截图 2024-09-14 173723.png" /></span></P><P>&nbsp;</P> Sat, 14 Sep 2024 09:40:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309302#M478344 naroense 2024-09-14T09:40:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309371#M478357 <P style="margin: 0in; font-size: 11.0pt;"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ji-shu-xiao-ke-tang-ru-he-xia-zai-guan-fang-dian-nao-qu-dong/m-p/1173157" target="_blank"><SPAN>【技术小课堂】如何下载官方电脑驱动</SPAN><SPAN> - </SPAN><SPAN>惠普支持社区</SPAN><SPAN> - 1173157 (hp.com)</SPAN></A></P> <P style="margin: 0in; font-size: 11.0pt;">更新BIOS和显卡驱动</P> Sat, 14 Sep 2024 17:46:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309371#M478357 y2kim 2024-09-14T17:46:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309391#M478363 <P>你好，请问这个更新是能直接解决我的问题，还是说更新以后才能在HPIA找到我的产品型号，然后联网下载缺失的或者关键的插件？</P> Sun, 15 Sep 2024 04:09:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-sui-ji-hei-ping-ji-fen-zhong-zai-jin-zhuo-mian/m-p/1309391#M478363 naroense 2024-09-15T04:09:51Z