https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320384#M480510 <P>台式机的显示器正常，但是笔记本连上没有反应，那很有可能真是硬件坏了，哎！</P> Thu, 28 Nov 2024 12:33:27 GMT 甩手掌柜 2024-11-28T12:33:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320374#M480504 <P>求助：我的G5，用HDMI线连接显示器或是电视机，都没有任何反应，测试过线和显示器都没有问题，所以怀疑是笔记本出现了问题。由于从来没有使用过，所以不清楚是硬件还是软件出了问题，请问如何排查和解决，谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1732792727811.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114427i0258B220D9E1FFEE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1732792727811.png" alt="_0-1732792727811.png" /></span></P><P>&nbsp;</P> Thu, 28 Nov 2024 11:19:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320374#M480504 甩手掌柜 2024-11-28T11:19:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320375#M480505 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Thu, 28 Nov 2024 11:21:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320375#M480505 y2kim 2024-11-28T11:21:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320377#M480506 <P>你好，按照你提供的方案，下载和检测了一遍，发现还是搞不定，是不是需要bios里面进行什么设置啊？毕竟硬件坏的概率应该太低了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1732793929550.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114428i0AA811C1B7E35477/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1732793929550.png" alt="_0-1732793929550.png" /></span></P><P>&nbsp;</P> Thu, 28 Nov 2024 11:38:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320377#M480506 甩手掌柜 2024-11-28T11:38:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320378#M480507 <P>用显示器试，一般是不超过1.8米的HDMI线。</P> <P>显示器也不行就是坏了，坏了就是坏了。</P> Thu, 28 Nov 2024 14:02:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320378#M480507 y2kim 2024-11-28T14:02:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320384#M480510 <P>台式机的显示器正常，但是笔记本连上没有反应，那很有可能真是硬件坏了，哎！</P> Thu, 28 Nov 2024 12:33:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/G5-bi-ji-ben-deHDMI-shu-chu-kou-wu-fan-ying/m-p/1320384#M480510 甩手掌柜 2024-11-28T12:33:27Z