https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838545#M26331 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24182i254E9CA2C3859004/image-size/original?v=1.0&amp;px=-1" border="0" alt="无标题.png" title="无标题.png" /></P><P>如图，电脑开机之后时不时弹出这样一个对话框（即使我没有采取任何操作），在设置了电子邮件程序之后该问题仍然存在，扫描病毒未发现异常，重置系统后问题依旧。请问应如何解决？</P> Mon, 28 Aug 2017 07:44:23 GMT Lebes 2017-08-28T07:44:23Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838545#M26331 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24182i254E9CA2C3859004/image-size/original?v=1.0&amp;px=-1" border="0" alt="无标题.png" title="无标题.png" /></P><P>如图，电脑开机之后时不时弹出这样一个对话框（即使我没有采取任何操作），在设置了电子邮件程序之后该问题仍然存在，扫描病毒未发现异常，重置系统后问题依旧。请问应如何解决？</P> Mon, 28 Aug 2017 07:44:23 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838545#M26331 Lebes 2017-08-28T07:44:23Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838550#M26332 <P>进安全模式看看</P><P>&nbsp;</P><P>系统中的电源菜单，按住键盘shift键再点重启</P><P>&nbsp;</P><P>然后顺序选择</P><P>&nbsp;</P><P>疑难解答</P><P>高级选项</P><P>启动设置</P><P>重启</P><P>选择安全模式</P> Mon, 28 Aug 2017 07:49:52 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838550#M26332 y2kim 2017-08-28T07:49:52Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838556#M26335 <P>最省事也最好用的办法：</P><P>1、备份重要数据到外接设备上</P><P>2、开机按F11-&gt;疑难解答-&gt;Recovery Manager-&gt;系统恢复，按提示将系统恢复到出厂状态。</P><P>&nbsp;</P><P>然后再查看是否正常。</P> Mon, 28 Aug 2017 08:22:06 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838556#M26335 托卢 2017-08-28T08:22:06Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838574#M26340 <P>在安全模式下没有出现问题，重启之后又出现了</P> Mon, 28 Aug 2017 09:41:30 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838574#M26340 Lebes 2017-08-28T09:41:30Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838575#M26341 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/104178">@Lebes</a> 已写：<BR /><P>在安全模式下没有出现问题，重启之后又出现了</P><HR /></BLOCKQUOTE><P>那就有三个思路来排查了</P><P>&nbsp;</P><P>启动项</P><P>&nbsp;</P><P>服务</P><P>&nbsp;</P><P>启动项和服务排除，都可以参考下面文档</P><P><A href="https://support.microsoft.com/zh-cn/help/929135/how-to-perform-a-clean-boot-in-windows" target="_blank">https://support.microsoft.com/zh-cn/help/929135/how-to-perform-a-clean-boot-in-windows</A></P><P>&nbsp;</P><P>恶意软件或病毒</P> Mon, 28 Aug 2017 09:53:00 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/838575#M26341 y2kim 2017-08-28T09:53:00Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/839299#M26374 <P>经检查是因为HP Wireless Button Driver升级（v1.1.19.1）后替换了某些系统文件导致的异常，经系统还原后已经修复。谢谢！</P> Sun, 03 Sep 2017 13:53:19 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/gui-yi-de-dian-zi-you-jian-ti-shi/m-p/839299#M26374 Lebes 2017-09-03T13:53:19Z